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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
April 20, 2024
Always professional and prompt service with Dave M. A pleasure every year to service our Escalade. Thank you! A pleasure every year to service our Escalade. Thank you! More
by WATERWOLF2
Verified CustomerEmployees Worked With
April 20, 2024
Prompt efficient service with a smile! My car was ready and clean within the time limit they said. My car was ready and clean within the time limit they said. More
by lmjeanne
April 20, 2024
Dave as always was very professional and courteous. Service was prompt and timely. Love getting back a clean car too. Service was prompt and timely. Love getting back a clean car too. More
by joebor6794
Employees Worked With
April 20, 2024
Excellent have always been more than happy with cars and SUVs that I bought and also with service department SUVs that I bought and also with service department More
by david.cameron62
Employees Worked With
April 19, 2024
Jamie Martin took good care of me. Was not happy with the car wash. Did not dry car. Left many water marks. Was not happy with the car wash. Did not dry car. Left many water marks. More
by DARYL.LANG
Employees Worked With
April 18, 2024
Excellent salesman. Easy to work with, kept me informed. Responded quickly to questions. Has car set up and ready to be picked up. Easy to work with, kept me informed. Responded quickly to questions. Has car set up and ready to be picked up. More
by georgek43
April 17, 2024
Service staff are stumped with solving a problem with the car. Technical support from GM can’t solve the problem. There is I guess an apparent design flaw in the A/C system that has no solution except to b car. Technical support from GM can’t solve the problem. There is I guess an apparent design flaw in the A/C system that has no solution except to bypass other electrical systems. I have had 11 Cadillacs to date. All of the previous ones worked fine. I will work through the situation as best we can and find a different car when the lease on this one runs out. The Service Dept. has done their best…this is not a question of their expertise. I have been very happy with Cadillac for 33 years. But this is not an inexpensive car…I expect a higher level of design and operation. More
by KEITH_FRANKLAND
April 17, 2024
Julio was fantastic made the purchase so easy and seamless a pleasureable experience and no hassle seamless a pleasureable experience and no hassle More
by rstolts
April 16, 2024
Excellent, cordial, trustworthy, dependable, good lines of communication. Work completed as promised. Definately would return as needed of communication. Work completed as promised. Definately would return as needed More
by long-time customer
April 15, 2024
Thanks for being patient with my title situation. Bill was very good with keeping me up to date. Bill was very good with keeping me up to date. More
by ralph29
Employees Worked With
