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Val Ward Cadillac Inc
Fort Myers, FL
809 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 809 reviews
June 14, 2024
Jamie Martin was great to work with. Everything went very smooth and we are extremely happy. Everything went very smooth and we are extremely happy. More
by dav71974
Verified Customer
June 13, 2024
Griffin Clark was a pleasure to work with. The selection of vehicles available to choose from with the options I wanted is the only reason for the four stars. The selection of vehicles available to choose from with the options I wanted is the only reason for the four stars. More
by christopherj2014
Employees Worked With
June 12, 2024
Called for an emergency appointment as the driver window glass had fallen inside the door. Dave worked me in the next morning and Jamie handled everything when I arrived. The repair was completed in a tim glass had fallen inside the door. Dave worked me in the next morning and Jamie handled everything when I arrived. The repair was completed in a timely manner. A huge thank you to everyone. More
by gonzo630
Employees Worked With
June 12, 2024
Jamie is a great asset to the service department. Listened well and met all my expectations. I'll be back. Listened well and met all my expectations. I'll be back. More
by MBESTE
Employees Worked With
June 08, 2024
Val Ward took terrific care of me! From door service at a great price. Thanks! From door service at a great price. Thanks! More
by drk0
Employees Worked With
June 07, 2024
Everyone so sweet and helpful. They all went out of their way making sure we had everything we needed. They all went out of their way making sure we had everything we needed. More
by badams531
June 05, 2024
Fast efficient friendly service. Had screw in tire and they were able to accommodate within one hour. Had screw in tire and they were able to accommodate within one hour. More
by CLIMBER_49@hotmail.com
June 05, 2024
They were able to make my appointment quickly. They also called and let us know what needed done and it was covered by warrenty. They also called and let us know what needed done and it was covered by warrenty. More
by karebear1990
June 02, 2024
Patty and Rich in the collision center are two of the best to work with I have ever had the pleasure to experience in auto repair. They made Jenn and I feel family after a very stressful accident. best to work with I have ever had the pleasure to experience in auto repair. They made Jenn and I feel family after a very stressful accident. More
by CORSEEXCAVATING
Employees Worked With
Rich,
June 02, 2024
My extended warranty provider failed to address an interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete s interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete satisfaction. He and Ned Kelly, the body shop Manager, are both knowledgeable and dedicated to creating satisfied customers. Karina, my service writer, is straightforward and makes sure things are followed through as planned. They are professionals, a pleasant experience. More
by YAKIMA01
Employees Worked With
