Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
888 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 888 reviews
Verified Customer
March 12, 2025
David in service went to bat for me with a warranty program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. More
by Gigi
Employees Worked With
March 09, 2025
Strong performance--not cheap--though VERY GOOD! Best, Bill F. LaPlante II Exec. Dir./mediaalliance.com Outdoors & Environment Editor Florida Country & Coast/magazine & podcast Best, Bill F. LaPlante II Exec. Dir./mediaalliance.com Outdoors & Environment Editor Florida Country & Coast/magazine & podcast More
by THEA1
Employees Worked With
February 28, 2025
I was happy with the personal and enjoyed a great experience with everything that deals with my car experience with everything that deals with my car More
by CISEW
Employees Worked With
February 28, 2025
Dave is always available and he is very efficient in helping.. I can always count on him. helping.. I can always count on him. More
by DHADAD
Employees Worked With
February 22, 2025
Nice lounge. The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that pr The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that problem in short order with a replacement part on inventory. More
by rohm13
Employees Worked With
February 22, 2025
Val Ward Cadillac is an outstanding business and customer oriented. They work with customers and are a fine group of individuals. Wonderful experience buying a car. I bough one from Val Ward a few years ago oriented. They work with customers and are a fine group of individuals. Wonderful experience buying a car. I bough one from Val Ward a few years ago and due to he outstanding customer servicw I bought another Cadi on 2/21/2025. Five star business and staff More
by MIKEK1013
February 21, 2025
Dave McKinney went above and beyond to get my service completed within a very narrow time frame. Dave is to be commended for being a very knowledgeable service manager! completed within a very narrow time frame. Dave is to be commended for being a very knowledgeable service manager! More
by RCOLEMBC
Employees Worked With
February 19, 2025
Nice selection and Griffin patiently showed us all of the options. When we decided what we wanted to buy, the process was fast & all the discounts to which we were entitled were applied. options. When we decided what we wanted to buy, the process was fast & all the discounts to which we were entitled were applied. More
by VETATTY
Employees Worked With
