Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
864 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 864 reviews
January 31, 2025
Val Ward has an exceptional service department and an incredible service tech Jane Flesh! Jane is always going to make your experience excellent when having your car serviced! incredible service tech Jane Flesh! Jane is always going to make your experience excellent when having your car serviced! More
by STEPHENWOODS1
Verified CustomerEmployees Worked With
January 30, 2025
We had a great experience with this dealership. We went in to test drive the Lryic and ended up buying a certified used Escalade at a very good price. We traded in our Lexus GX 460 and couldn’t be We went in to test drive the Lryic and ended up buying a certified used Escalade at a very good price. We traded in our Lexus GX 460 and couldn’t be happier, Bill Griffith was so nice and a pleasure to work with. He delivered the car to our home the following day after they put new tires on it and took our trade in with him. He spent an hour with us explaining all the bells and whistles this vehicle comes with and it has a lot of them. I never thought I would own an Escalade but so glad I stopped in to this dealership!! More
by MEMCCALL01
Employees Worked With
January 26, 2025
Super service wouldn't go anywhere else Karina makes the visit enjoyable. I wish I could give 25 stars. visit enjoyable. I wish I could give 25 stars. More
by lisab2279
January 26, 2025
Everything went well. Jaimie ordered the part and was quick to get us back in for the repair Jaimie ordered the part and was quick to get us back in for the repair More
by MURDOCHC
Employees Worked With
January 26, 2025
Jane in service takes such great care of you. Thank you so much. Everyone at Val ward is great! Thank you so much. Everyone at Val ward is great! More
by Domcam
Employees Worked With
January 24, 2025
Alan, a nice man who helped us make our final decision on the vehicle we wanted. the vehicle we wanted. More
by HEALY.WENDY1
Employees Worked With
January 23, 2025
Everything went well. Jane was very considerate and professional. As the staff worked on my car, there were others things that needed fixing and Jane explained everything Jane was very considerate and professional. As the staff worked on my car, there were others things that needed fixing and Jane explained everything before I approved. More
by PBD17
Employees Worked With
January 21, 2025
Julio is an outstanding salesman. He understands the product and the needs of the consumer. He is efficient with time and works through the sales process seamlessly. He understands the product and the needs of the consumer. He is efficient with time and works through the sales process seamlessly. More
by RBATTANI
Employees Worked With
January 19, 2025
Our service visit went smoothly and the wait was manageable. Karina was professional and handled everything from scheduling the appointment to completing the paperwork. manageable. Karina was professional and handled everything from scheduling the appointment to completing the paperwork. More
by bechvala
Employees Worked With
January 17, 2025
Justin was very easy to work with. He explained everything very well. He let me take the lead in the purchasing process. He explained everything very well. He let me take the lead in the purchasing process. More
by HINCETOM
Employees Worked With
