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Mountaineer Honda

Bridgeport, WV

4.8
409 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for contact us and we will let you know when vehicles arrive that match your search!
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772 Barnetts Run Rd

Bridgeport, WV

26330

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Showing 409 reviews

February 22, 2025

Very polite and gave good information about the service my car needed and the recall Explanation was concise and accurate. Kept me updated and let me know when service was complete! More

by hoffman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

They changed a part that was recalled and a week later a light comes on for repairs. Was quoted $160 to evaluated the code - called & talked to the service mgr - Mr. Urse. He apologized and said if it was r More

by debbiez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Urse
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Usually have excellent service. Last couple visits haven’t been the superior service I’m used to getting. Two visits ago I was scheduled an oil change and an inspection. I had an 8 More

by caeddy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mountaineer Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 21, 2025

Helpful technicians. Friendly service. Kind and respectful. I have been pleased each time I've interacted with this crew! More

by banddludwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Very pleased with the service we have had with mountaineer Honda and the people there. More

by mpeterman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 20, 2025

Excellent service. Very friendly. Explained in detail all service completed Would definitely recommend to others More

by KLOUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 19, 2025

My salesman, Bill Smarr was phenomenal! He was very informative and went over everything step by step. Literally the most painless car shopping experience EVER!! More

by dndgriffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Smarr
Feb 19, 2025 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Bill and our team were able to help, and we hope to see you again! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 18, 2025

Joe Urse got me in and out and back to work! Keep up the excellent work! More

by Peter Pedula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Mountaineer Honda responded

Thank you, Peter, for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 18, 2025

It was an easy purchase and the people involved were friendly and listened to what we wanted More

by marylindamood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Chewning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Mountaineer Honda responded

It's fantastic to hear that we provided you with great customer service, Mary! We truly appreciate the opportunity to do business with you. Thanks for choosing Mountaineer Honda! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

February 18, 2025

I had been looking for a car for 3 months. I never really had a bad experience at another dealership but I had an exceptional experience at Mountaineer Honda. Upfront, honest and very easy t More

by cynthiadianne22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Smarr
Feb 18, 2025 -

Mountaineer Honda responded

Thank you, Cynthia! Here at Mountaineer Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

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