University Volvo

Exceptional Buying Experience!! My experience with University Volvo and, specifically, AJ Varrichione, was absolutely fantastic! AJ spent as much time as I needed to become comforta My experience with University Volvo and, specifically, AJ Varrichione, was absolutely fantastic! AJ spent as much time as I needed to become comfortable with the vehicle and options that would best suit my needs. There was no rush, no high pressure sales pitch, no four hour "ordeal" at a dealership trying to purchase a vehicle. I'm sure I'll be as happy with the vehicle as I was with the sales experience, AJ - Thanks for all you did to get me into the right vehicle. Love the new XC90!! More

Excellent Customer Service My husband and I worked w/ AJ Varrichione during our search for the perfect XC60. Weeks leading up to us making the drive to Charlotte I had numerous My husband and I worked w/ AJ Varrichione during our search for the perfect XC60. Weeks leading up to us making the drive to Charlotte I had numerous email conversations w/ AJ. He was very helpful and always answered my emails in a timely manner. He showed us the same great customer service when we arrived on the lot. If you are looking for a Volvo in SC or NC this is the place to get one. You will not be disappointed w/ AJ! More

Great customer service and fair cost! They take care of the issues we had on our 2004 XC90 and put it under recall even when it wasn't Thanks Scott and fair cost! They take care of the issues we had on our 2004 XC90 and put it under recall even when it wasn't Thanks Scott More

Excellent, no pressure, easy car purchase! "Excellent, no pressure, easy car purchase!" are words I never thought I'd say! Buying a car in a hurry after a total wreck is no fun but if I had to "Excellent, no pressure, easy car purchase!" are words I never thought I'd say! Buying a car in a hurry after a total wreck is no fun but if I had to do it again, I'd sure as heck try to make it happen with AJ and the staff at University Volvo. While we thankfully managed to negotiate everything remotely (while I was traveling) before I went to pick up the car, I was concerned that I'd spend hours on site and not be back in time to pick up the kids from school. I was pleasantly surprised by the efficiency (in and our in way less than an hour!) and knowledge of AJ and Greg and learning that both had worked at at University Volvo for years and over two decades confirmed that I was spending my money at a dealership that values and invests in sustainable relationships. Highly recommend University Volvo, they made this part of my wreck recovery easy, efficient and as close to "fun" as it can get! More

Excellent service as always I have never been disappointed by the attention to detail and professionalism at University Volvo. Whether I am there for routine maintenance or con I have never been disappointed by the attention to detail and professionalism at University Volvo. Whether I am there for routine maintenance or concern about my vehicle, the service department offers excellent service for my vehicle and treats me with the courtesy and respect one wishes to receive from business relationships. More

Smooth Process Sales staff were excellent and very professional. No gimmicks, hassles or usual car dealer's games. I stop by on a Saturday to test drive. Then whe Sales staff were excellent and very professional. No gimmicks, hassles or usual car dealer's games. I stop by on a Saturday to test drive. Then when back on following Monday to finalize the deal and took delivery on Wednesday. I still have to get certain accessories that's on order but I don't foresee any problems. More

Great service! Great experience! Saw a vehicle I was interested in although I was from out of state. Messaged my interest via the internet and heard from AJ very soo Great experience! Saw a vehicle I was interested in although I was from out of state. Messaged my interest via the internet and heard from AJ very soon after I left message! He me all the details and answered any questions I had. Kept in touch with me to let me know if the vehicle was still available. Drove up on a Saturday morning, test drove it, and bought it! Very smooth transition from each phase of the process! Very happy and pleased! AJ and staff made me feel very comfortable. AJ is a wealth of knowledge about Volvo! More

Fix the water leak in the sunroof after Hurricane Matthew Scott, TJ and the rest of the staff could not have been more helpful with the roof leak in our sunroof. It sounded like I had a sealed gold fish bowl Scott, TJ and the rest of the staff could not have been more helpful with the roof leak in our sunroof. It sounded like I had a sealed gold fish bowl in the back of my car! You techs took out the seats & carpet and did a great job of cleaning out the drainage area from the sunroof. While the repairs were going on, I enjoyed the use of one of your new SUV's for nearly a week. You guys do a great job and get it done when you say you will be finished . . . .really do appreciate your work. Best from, Tim Turner (Customer since 2005) More

Refreshing experience Me. Baker was accommodating, friendly and professional. He listened to me and exceeded my expectations. This experience makes me happy that I just m Me. Baker was accommodating, friendly and professional. He listened to me and exceeded my expectations. This experience makes me happy that I just moved to Charlotte. More

Engine Repair We bought a used car. After many months it started using oil. They helped us document the issue and eventually replaced the piston rings at no charg We bought a used car. After many months it started using oil. They helped us document the issue and eventually replaced the piston rings at no charge. I still can't believe that they stood behind a used car with no warranty. Their commitment to the customer is amazing. Buy your car here. More