
University Volvo
Charlotte, NC
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507 Reviews of University Volvo
30000 check up, oil chtire rotation aand front end alignment Thanks to an award winning service department. Much to my surprise, the tire rotation and front end alignment were not needed. Those technicians are Thanks to an award winning service department. Much to my surprise, the tire rotation and front end alignment were not needed. Those technicians are top notch in noticing which procedures are needed and which are not necessary. I have been driving Volvo's for approximately 30 years and am committed to the excellent service from University Volvo. All services were explained to me in detail from a knowledgeable and extremely pleasant person. I was treated like royalty! Thanks University Volvo! More
Friendly place and great service! EXCELLENT!!!!!! Everything is explained so I can understand the service my car receives. Employee are very accommodating. They work around my schedule EXCELLENT!!!!!! Everything is explained so I can understand the service my car receives. Employee are very accommodating. They work around my schedule to service my car which I greatly appreciate. More
Windshield replacement I recently had an issue with my windshield, and just like my other service appointments, Scott, Arthur, and Tonya were fantastic. Whether it's from sc I recently had an issue with my windshield, and just like my other service appointments, Scott, Arthur, and Tonya were fantastic. Whether it's from scheduling the appointment, to status updates, and finally pick up, they make the whole experience an easy one. So many other dealerships just see people as customers. At University Volvo, they treat you like an old friend and their sincerity really shows. More
University volvo Great job, the service dept was honest and courteous. Went extra mile to make sure we were assured of every service. Thank you very much Great job, the service dept was honest and courteous. Went extra mile to make sure we were assured of every service. Thank you very much More
car died,new car Our 2010 V70 made some scary noises, service department very helpful but expensive to fix but the sales and finance people came to the rescue with Our 2010 V70 made some scary noises, service department very helpful but expensive to fix but the sales and finance people came to the rescue with a 2016 XC 60 ,amazing More
Awesome and Easy Everyone I worked with was knowledgeable, friendly and efficient. I didn't feel pressured and it was an overall excellent experience. All my question Everyone I worked with was knowledgeable, friendly and efficient. I didn't feel pressured and it was an overall excellent experience. All my questions were addressed quickly and were very responsive. More
Great Experience Everything about the purchase of my new car was handled in an efficient and courteous manner. Wholehearted recommendation. I requested a number of f Everything about the purchase of my new car was handled in an efficient and courteous manner. Wholehearted recommendation. I requested a number of features on the car and the sales staff found exactly what I wanted. More
Purchase via internet University Volvo made buying enjoyable. AJ and Greg were friendly, efficient, and informative. AJ responded to my inquiries quickly. He made making University Volvo made buying enjoyable. AJ and Greg were friendly, efficient, and informative. AJ responded to my inquiries quickly. He made making a decision on which vehicle and packages to purchase simple. I don't live locally, so all communicaiton was via internet and telephone. I am a busy mom so he even delivered the vehicle himself on his day off. I am very pleased with my purchase, and the excellent customer service I received. More
Used Honda I recently purchased a used vehicle from University Volvo. I live over 2 hours away so most of my communication was done by email. AJ was very quick t I recently purchased a used vehicle from University Volvo. I live over 2 hours away so most of my communication was done by email. AJ was very quick to respond to all my questions and emails. When I arrived at the dealership to look at the car AJ already had a full tank of gas and a tag for me to test drive the car. Upon purchase Greg in Finance already had the paper work together and went through everything fast. He was not pushy and did not take up to much of my time which I appreciated. I would defiantly recommend this dealership to someone else and will consider them for any future purchases More
Very friendly staff. Went in for an oil change and to rotate and balance the tires. Staff was very friendly and helpful. I had made an appointment online...so all I did wa Went in for an oil change and to rotate and balance the tires. Staff was very friendly and helpful. I had made an appointment online...so all I did was walk in and drop it off. Would def recommend this location. More