University Volvo
Charlotte, NC
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499 Reviews of University Volvo
Worth the drive for fantastic service I was referred to the dealership by a friend/Co-worker and was not disappointed. After experiencing lackluster service at a competing dealership, I we I was referred to the dealership by a friend/Co-worker and was not disappointed. After experiencing lackluster service at a competing dealership, I went back to University to negotiate my lease. Daniel was great at his job, as was the rest of the team. They worked hard to make my dream of driving this car a reality and even stayed past closing to see it through. More
First Class Through and Through! At 70 years old you can best believe I have bought a lot of cars in my day, but no car buying experience I've had can top the one I had at University At 70 years old you can best believe I have bought a lot of cars in my day, but no car buying experience I've had can top the one I had at University Volvo. Johnny Dunbar was a really fun, straight shooting guy who took great care of my daughter when I brought her in to test drive her used car. Buying a pre-owned car can always be a little scary, but Johnny reviewed the high standards and high ethics of the dealership, and applied no pressure whatsoever. My daughter and I both truly believed that our satisfaction and confidence was Johnny's ultimate goal. Johnny and AJ gave us a great deal and great financing terms. We will definitely be passing their names around! More
Best Car Buying Experience Ever! I love this dealership! Everyone was friendly & helpful. Best of all, the overall buying transaction was the shortest I’ve ever experienced. I Highly I love this dealership! Everyone was friendly & helpful. Best of all, the overall buying transaction was the shortest I’ve ever experienced. I Highly recommend this dealership!!! More
Professional and courteous service I arrived about 45 minutes before the service department opened. As employees arrived and got setup to do business, I was acknowledged and assured tha I arrived about 45 minutes before the service department opened. As employees arrived and got setup to do business, I was acknowledged and assured that I would be taken care of as quickly as possible. I later checked in ahead of my appointment time and was off to work in a new loaner much sooner than anticipated. On the back end, my car was ready in the time frame promised, and I was advised of recommended service that was not part of my scheduled maintenance. All in all, a great experience. More
Enjoyable car buying Never pushy always informative. Professional, courteous but yet fun. I left with no wonders or questions. But if I did I was given everyone’s phone Never pushy always informative. Professional, courteous but yet fun. I left with no wonders or questions. But if I did I was given everyone’s phone numbers to contact if need be. There will be hesitation as to where to go when the need for another vehicle arises. University Volvo has my business! More
Great service and they were very very nice and friendly. I would recommend them to anyone looking for a new car in the charlotte area. and they were very very nice and friendly. I would recommend them to anyone looking for a new car in the charlotte area. More
Easiest Purchase Ever! Pre-owned car was exactly how Johnny described over phone. Paperwork was a breeze. Well worth dealing with the light rail construction for this dealer Pre-owned car was exactly how Johnny described over phone. Paperwork was a breeze. Well worth dealing with the light rail construction for this dealership! More
I was researching for moth to find the right car dealer. Entire Satff is super friendly, sales managers were not pushy and were treated extremely well. I found the right Volvo Dealer within University Volvo Entire Satff is super friendly, sales managers were not pushy and were treated extremely well. I found the right Volvo Dealer within University Volvo. If you thinking in purchasing a Volvo check the deals at University Volvo, their are fantastic. More
Repair parts price Charged full list price for OEM parts that are available for much less. I understand pricing OEM parts versus non OEM, but when parts prices are easi Charged full list price for OEM parts that are available for much less. I understand pricing OEM parts versus non OEM, but when parts prices are easily found by stock code you can compare apples to apples. My wife had difficulty getting In touch and was not happy with the feedback she got on the phone. They were much more pleasant in person but it's just not worth the hassle. I have generally been disappointed by Volvo service options in the area, but this feels like the final straw for me. More
10 out of 10 experience Let me start by saying i drove over 2 hours just to buy a new 2018 XC90 for my wife. I have a Volvo dealer 15 minutes from my house (Greenville) but i Let me start by saying i drove over 2 hours just to buy a new 2018 XC90 for my wife. I have a Volvo dealer 15 minutes from my house (Greenville) but i was jerked around . I called at least 5 other dealers to shop around the price and University was by far the best. Daniel was absolutly awesome very helpful and very easy to deal with. AJ was very helpful with the loan process and answered all the questions i needed. I will absolutly no questions use Daniel and AJ for my next volvo. More