University Volvo

My experience Overall excellent...arthur was great...friendly and professional. All work was done to my satisfaction. Gave me a free car wash. Plus a nice loaner ca Overall excellent...arthur was great...friendly and professional. All work was done to my satisfaction. Gave me a free car wash. Plus a nice loaner car More

30K Service Went in for 30K routine service. Very accommodating and courteous staff. Service was thorough and timely. The car wash after service is always a nice Went in for 30K routine service. Very accommodating and courteous staff. Service was thorough and timely. The car wash after service is always a nice touch. More

Customer Update The service department was very professional. I checked in and was in a dealership loaner in less than 10 minutes. When I returned, it was totally ser The service department was very professional. I checked in and was in a dealership loaner in less than 10 minutes. When I returned, it was totally serviced and I was out in less than 10 minutes.Having a process that was that efficient was extremely impressive! More

1st 10k checkup on my 2018 XC90 Fast, friendly customer service. Everyone at the dealership was very nice and accommodating while I waited on my car toe be serviced. All my question Fast, friendly customer service. Everyone at the dealership was very nice and accommodating while I waited on my car toe be serviced. All my questions were answered. I was very pleased. More

Exceptional Service! Art tested my battery to be sure a new one was needed. He ordered the battery and called me back the next day to have it installed. It took less tha Art tested my battery to be sure a new one was needed. He ordered the battery and called me back the next day to have it installed. It took less than and hour to complete the service and they washed my car. Tonya reminded me that there was a coupon for my service, saving me $$. Thank you all for your kindness and excellent service. Thank you. Roberta Hamborg More

Bob Kennedy is the man to see for OSD WOW! It’s not often that you experience great customer service, but I just had the best interaction with Bob. My situation is a bit different from man WOW! It’s not often that you experience great customer service, but I just had the best interaction with Bob. My situation is a bit different from many on here..... I found Bob through the SwedeSpeed forum. I had already ordered my Volvo from a local Arizona dealership, but he still took a the time to discuss my options and to give me solid advice regarding my special order. He has no skin in the game and yet he treated me as a valued customer or old friend. He was friendly and honest and I am sure he is well respected by his peers and customers. The bad news is he plans to retire in the next few years..... I hope to keep my new Volvo for 8-10 years so chances are he will be enjoying retirement when I am ready for my next car. If that time frame changes, Bob will be the first person I call! Thank You Bob! More

Great experience Amazing, no pressure experience. Great to work with. From start to finish, they made it a pleasure. I will recommend them and get my car serviced ther Amazing, no pressure experience. Great to work with. From start to finish, they made it a pleasure. I will recommend them and get my car serviced there as well. More

Another Fantastic Buying Experience!! This is my second XC90 purchase at University Volvo and it is all because of the exceptional customer service shown by AJ Varrichione and Jeff Goodman This is my second XC90 purchase at University Volvo and it is all because of the exceptional customer service shown by AJ Varrichione and Jeff Goodman. AJ, while now the Finance Manager (he was my sales rep for my first XC90), went above and beyond his Finance role to ensure University Volvo kept my business. His primary concern was ensuring my satisfaction and happiness with the vehicle and the buying experience... and he accomplisihed both. As a result, I am now a University Volvo customer for life. Great job, AJ! More

Awesome Service! Awesome staff! From the test drive with Johnny Dunbar to the post sales experience with Bob Kennedy, Art, Mike and TJ in service dept, I felt like I was appreciated From the test drive with Johnny Dunbar to the post sales experience with Bob Kennedy, Art, Mike and TJ in service dept, I felt like I was appreciated and special. Everyone was exceptionally cordial and seemed to really care about making sure that I understood the whole process. Bob went through the car instructions with me and thank goodness he did because I have never seen so many bells and whistles . Thanks to University Volvo’s great service, Stella(my Volvo’s name) and I look forward to many happy visits back. More

Looking for the xc60 I visited your show room 3 times and was met with two wonderful sales people, drove the car and then purchased the one that I choose. I visited your show room 3 times and was met with two wonderful sales people, drove the car and then purchased the one that I choose. More