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Universal Nissan
Orlando, FL
2,550 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,550 reviews
Verified Customer
March 04, 2022
The customer service that I personally received from both Alex and Ruben at the time of the purchase my new vehicle was above and beyond I ever expected. I highly recommend this dealer to anyone who is look Alex and Ruben at the time of the purchase my new vehicle was above and beyond I ever expected. I highly recommend this dealer to anyone who is looking to purchase a new or used vehicle. I will definitely will comeback if I ever have the need to buy another vehicle. More
by LGUILLEONE23
March 04, 2022
Excellent employees, Family like feeling. They were able to help me with my lease buy out. Thanks so much to Javon and Felix. Will definitely send family and friends who needs cars. Highly r They were able to help me with my lease buy out. Thanks so much to Javon and Felix. Will definitely send family and friends who needs cars. Highly recommended. More
by RDONES77
Employees Worked With
Other Employees :
Edwin Bosch (Service Dept.), Felix Matos
March 04, 2022
We have been with them a long time 2016 the people are great and do us right. great and do us right. More
by ROBERTTARDIF420
Employees Worked With
Other Employees :
Jeffrey mcllwain
March 02, 2022
Very great customer service , The representative was friendly and knowledgeable. He answer all my questions and made sure I understood the process. friendly and knowledgeable. He answer all my questions and made sure I understood the process. More
by Joyofyah
March 02, 2022
Erick Disla was a great salesman he helpped me so much made sure i was happy and that the car was running up to par . He went above and beyond making sure this car was being taken care of and in my posses made sure i was happy and that the car was running up to par . He went above and beyond making sure this car was being taken care of and in my possession More
by LJM21
Employees Worked With
Erick Disla
March 01, 2022
Eric helped me find brand new car being a used car and my customer service rep, Eric handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my int customer service rep, Eric handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily! More
by Kyaraxmedina
Employees Worked With
Erick Disla
March 01, 2022
Joshua Lugo and Juan Crespo were the best and the most helpful people I have dealt with. Everything went smooth and I walked out with a brand new vehicle! Thank you so much helpful people I have dealt with. Everything went smooth and I walked out with a brand new vehicle! Thank you so much More
by JINELCA
