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Universal Nissan
Orlando, FL
2,566 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,566 reviews
November 10, 2024
Derek Davis was my salesman. He was extremely knowledgeable and very helpful and thorough. I highly recommend him as well as this dealership as this is my 3rd Nissan purchased fr He was extremely knowledgeable and very helpful and thorough. I highly recommend him as well as this dealership as this is my 3rd Nissan purchased from you all. Thank you for excellent customer service. More
by CREMATIONSAMERICACF
Verified Customer
November 09, 2024
Chris Oliva was attentive and very knowledgeable. He listened to our wants and concerns and made sure we got what we wanted He listened to our wants and concerns and made sure we got what we wanted More
by jvcalderin
Employees Worked With
November 08, 2024
Great customer service! everyone was so helpful and made my experience so much easier. Would 100% recommend everyone was so helpful and made my experience so much easier. Would 100% recommend More
by nashaliz
November 05, 2024
Buena attention y amabilidad Rapida y facil la preparation dd la documentation para la compra. preparation dd la documentation para la compra. More
by PEDRO
Employees Worked With
November 04, 2024
Nice services and very professional. Happy to recommend the dealership. Everyone is courteous and eager to please. Happy to recommend the dealership. Everyone is courteous and eager to please. More
by CFMARIANO
November 03, 2024
I went to universal Nisaan for a second time after I purchased the vehicle with a little problem. And again I delt with Mr. Gabriel Carillo he was very helpful and gave me the same treatment as the fir purchased the vehicle with a little problem. And again I delt with Mr. Gabriel Carillo he was very helpful and gave me the same treatment as the first time. Such an amazing person very helpful patient and cares for your needs.. he should be the example for many others that are not like him. Thank You Gabriel. There should be more employees out there like you. More
by jduran06
Employees Worked With
November 03, 2024
Gabriel was did an AMAZING Customer service explaining to me all the benefits on getting my new unit. I highly recommend him to do you purchase. He take care of me since I got the unit and after that. Answer me all the benefits on getting my new unit. I highly recommend him to do you purchase. He take care of me since I got the unit and after that. Answering my questions. Thank you so much Gabriel for everything. More
by ivelisserivera2011
Employees Worked With
November 03, 2024
I found the model of car that I wanted for the right price. But when I got to the closing table, I saw the $1200 dealer fee. When I objected to this, the sales manager told me that all dealers charge a price. But when I got to the closing table, I saw the $1200 dealer fee. When I objected to this, the sales manager told me that all dealers charge a dealer fee. They do not, I later learned. She also said the average dealer fee was $800. To my shame, I didn’t walk out. More
by JNPEPPERS
Employees Worked With
Janliquez Vazquez
