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Universal Nissan
Orlando, FL
2,512 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,512 reviews
September 05, 2024
Great dealer and Chris was great to work with. I will definitely be a repeat customer I will definitely be a repeat customer More
by JAMES.O.TODD
Verified Customer
September 04, 2024
I came in from a different state looking to trade in my lease and het a new one. Juan and Derian were very helpful and knowledgeable and they made sure everything ran smoothly. Josh was also of great help lease and het a new one. Juan and Derian were very helpful and knowledgeable and they made sure everything ran smoothly. Josh was also of great help during the entire paperwork process. Overall, great experience and more than happy with my new Armada More
by CHADLUXEMBURG989
September 04, 2024
I've been coming to this dealership for over 12 years, the people and the whole crew treat you like part of a family. the people and the whole crew treat you like part of a family. More
by Riofrn
September 04, 2024
Very professional and considerate of our time. Sales experience was very good, and we will return one day this year searching for another vehicle. Sales experience was very good, and we will return one day this year searching for another vehicle. More
by RICHARD@RMS-ORLANDO.COM
September 03, 2024
The dealership personnel was kind. The communication began with Internet sales and when I arrived they was a representative there waiting for me. The communication began with Internet sales and when I arrived they was a representative there waiting for me. More
by T_CHASTINE
September 03, 2024
The customer service and care was phenomenal. Our sales rep Etan S. Was very knowledgeable and patient. Also Sam S. In financing took time to make sure my husband and I understood everything befo Our sales rep Etan S. Was very knowledgeable and patient. Also Sam S. In financing took time to make sure my husband and I understood everything before signing. Also very Knowledgeable and caring. Great customer service! More
by PREMCHAZ6
Employees Worked With
August 31, 2024
It was great. Everyone was really nice and helpful. I would definitely recommend someone here Everyone was really nice and helpful. I would definitely recommend someone here More
by WALDMAN_JESSICA
Employees Worked With
August 31, 2024
Friendly professional and respectful . Our customer representative CJ was great we used him before . When we got our previous car Our customer representative CJ was great we used him before . When we got our previous car More
by Piazzan0123
