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Universal Nissan

Orlando, FL

4.5
2,550 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,550 reviews

March 29, 2022

Will Morris was great at making me feel comfortable through out the whole process of trading in my car, he worked hard to get me the best rate I could get. I was able to leave with the car I wanted, s More

by Wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Morris
Mar 29, 2022 -

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that Will had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Wendy, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 28, 2022

Excellent service with Angel Rodriguez was very patient we where very pleased will come back More

by Cookiepuppy7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Mar 28, 2022 -

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Angel delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 28, 2022

They have good people that take care of everyone and good price, I buy like five car in some years More

by Pedro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy Vargas
Mar 29, 2022 -

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Pedro, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 27, 2022

Erick me ofreció un Excelente servicio tanto del vendedor como de la compañía y buen precio, duramos dos horas conduciendo solo por el buen trabajo del vendedor More

by Juliopg19970504
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 28, 2022 -

Universal Nissan responded

Thank you for your business and this review. We're happy to hear Erick was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Julio, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 26, 2022

Costumer services. Is good And the show room is great and the employees are really Nices More

by CRUZMELVIN0315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Felix Matos
Mar 26, 2022 -

Universal Nissan responded

It's fantastic to hear that our team provided you with great customer service! We truly appreciate the opportunity to do business with you. Thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 25, 2022

An excellent experience CJ the best very professional listened and went out of his way to meet the customers needs Great team work Nissan the best More

by ALLISONNAIDU26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis CJ Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Universal Nissan responded

Allison, thank you for taking the time to share your thoughts on working with CJ and our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 24, 2022

Hi, I just bought an SUV at this Dealer, and I have to say that it is an A+ dealer, but the Sales Consultant Will Morris is a Professional, dedicated, excellent Sales person. He kept in touch with me sinc More

by ivonne.pacheco2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Morris
Mar 26, 2022 -

Universal Nissan responded

Thank you for your business and this review, Ivonne. We're happy to hear that Will was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 22, 2022

Excellent service, sales person was Juan Cuevas, super friendly and helpful, He helped me to find my dream car and then I had to deal with Adriano, who is the finance manager, also excellent and super pa More

by vargasmaria234@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cuevas
Mar 24, 2022 -

Universal Nissan responded

Maria, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 21, 2022

Erick Disla is such a suberp salesman. He is direct , knowledgeable and the absolute best . Made our car buying experience pleasant and not like having a root canal lol. More

by Jogo2shop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 22, 2022 -

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Erick here at Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 20, 2022

Excellent service and courtesy with me ! I really liked the help getting at the the car insurance More

by Bruni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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