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Universal Nissan

Orlando, FL

4.5
2,550 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,550 reviews

April 05, 2022

Exelente servicio Brindado por el personal,buscan lo mejor para el cliente Los recomiendo al 100% More

by YASHEIRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 05, 2022

Julián Vila, was amazing from start to finished! He knew my needs stayed in contact and once I arrived to Florida secured a vehicle for me! And had me driving home in my brand new car! Super gratefu More

by Lillie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Universal Nissan responded

Thank you for taking the time to write this review, Lillie! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 04, 2022

I found this dealership to be very pleasant and welcoming. The waiting area or lounge you might call it was very nice and clean and full of smiling faces. One good thing I found was that you didn’t More

by SMILINGSUN62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol Gillette
Apr 05, 2022 -

Universal Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 01, 2022

I came in to the nissan dealership and I was assisted by Erick Disla. I had a great experience with him. He helped me pick out my dream car and he was very descriptive with all the details of the vehicle an More

by Yesseniacastro95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Apr 01, 2022 -

Universal Nissan responded

Thank you for your business and this review. We're happy to hear Erick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 31, 2022

Juan Espinal! !! Aaahhh, thank you! Thank you! Thank you!!! It had been a nightmare the stress of looking for a car after totaling my old little honda. I was going More

by KdRdgdrz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 31, 2022

I’ve been looking for a car for my son for a couple months now and I’m sooo happy I come to Nissan. I wanted to take a moment to review Juan Espinal. Juan thank you so Much for everything! I hope you k More

by Asanzhernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Universal Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 31, 2022

Excellent service. Reliable vehicles. I recommended universal Nissan at 100% because if you need something they are here for helping. More

by LUISITILLO67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 31, 2022

Great customer service! Awesome and friendly staff! Never felt pressured or forced to buy. It was a refreshing experience. More

by belvisnegron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Universal Nissan responded

It's fantastic to hear that Juan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 31, 2022

Thanks a lot for your help and patience Will Morris, me and my family appreciate it! More

by rosysford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Morris
Apr 01, 2022 -

Universal Nissan responded

It's great to hear that Will was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 30, 2022

Erick disla offered excellent service was very professional personable and humorous He Offered me very detailed information couldn't have gotten a better experience anywhere else More

by Nelson Tavera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Mar 31, 2022 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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