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Universal Nissan

Orlando, FL

4.5
2,550 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,550 reviews

April 12, 2022

Thank you for the excellent service and all your help. Hour experience at universal nissan was great thanks to you. More

by Maria A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Universal Nissan responded

Maria, Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 09, 2022

excellent team and customers care since the moment you think to buy a car people ask what can I do for you today and the system move in your way to make buy a car a pleasant moments More

by MACEIRO_3397
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rodriguez
Apr 11, 2022 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let Eric or Angel know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 09, 2022

Great customer service and follow-up. Staff is not pressing but reassuring and helpful in ensuring you make the best choice for you. More

by GEOFFREYSTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Breedveld
Apr 11, 2022 -

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 09, 2022

Un servicio excepcional, nos atendió con esmero y paciencia, nos fuimos muy contentos y con lo que queríamos. 100% More

by yamaris m.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Apr 11, 2022 -

Universal Nissan responded

Thank you for choosing Universal Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 09, 2022

Erick Disla fue muy professional muy positivo y tuvo bastante paciencia conmigo y mi familia 100% Recommendado al que esta en busquedad de un vehiculo nuevo o usado More

by wilfredo cruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Apr 11, 2022 -

Universal Nissan responded

Wilfredo, thank you for your feedback on your recent visit to Universal Nissan. I'm glad to hear that Erick was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 06, 2022

Thank you for Ángels Rodriguez service and willing to helping us in our purchases.Great service. More

by franquiesther2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Apr 06, 2022 -

Universal Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angel and our team met your expectations. Thank you again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 05, 2022

Great time great experience, Jonathon and Giovanni were the best. My 3rd purchase from Universal More

by FREDDYT22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan and Giovanni from Hyundai
Apr 06, 2022 -

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 05, 2022

Even cars are not available on the market for the global pandemic, Angel Rodriguez and Universal Nissan help me to buy a brand new car 2022 this past March. I highly recommend this Dealer at Central Florida More

by Walter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Apr 06, 2022 -

Universal Nissan responded

Thank you, Walter! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 05, 2022

No hassle no haggle sale. I was in and out of the dealership within two hours More

by ESIR20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 05, 2022

Chris Oliva @ universal Nissan made my day. I have never financed before and I was in a car accident in need of a new vehicle ASAP not only did he get me and my family in a new car same day but More

by LEE_LEESAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos
Apr 06, 2022 -

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that Chris had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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