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Universal Nissan

Orlando, FL

4.5
2,550 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,550 reviews

April 22, 2022

Best experience buying a car with the help of Mr. Andrew Soliman in the sales department Mr.Soliman was very professional,courteous,and extremely patient with me and my wife. I will recommend Unive More

by Losrivero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deya Oumallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Soliman
Apr 25, 2022 -

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Andrew here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 21, 2022

Good price but tried to change it from what was originally given. Paid original price More

by YCURRENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis CJ Joseph
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had an overall positive experience. We hope you enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 21, 2022

Excelente trabajador muy atento, una persona muy clara al momento de hacer un negocio y capaz de ayudar sin interés alguno para la satisfacción del cliente More

by Alexher2304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Apr 22, 2022 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 20, 2022

Very helpful when looking for a vehicle. Explained all the new features of the vehicle that I chose. More

by STEPHEN34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sahman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Universal Nissan responded

Stephen, Thank you for choosing Universal Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 18, 2022

CJ is an outstanding salesperson. Great and easygoing to deal with. He is real gem to this organization. More

by Riofrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis CJ Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Riofrn responded

The Universal Nissan experiences has been tremendous. Highly recommend this dealership.

April 17, 2022

I purchased my new car through Nissan after shopping with many other dealerships because the atmosphere and service is unbeatable. They are professional, kind and informative which I found extremely hard to More

by Nancy.Agosto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ruiz
Apr 18, 2022 -

Universal Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 16, 2022

Angel treated my daughter like his own, he was very knowledgable and helpful. Angel helped us make the right choice for my daughter More

by Ermom14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Apr 18, 2022 -

Universal Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angel met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 14, 2022

I used my Costco membership and got a great deal. There was little back and forth and just straight forward deal on the vehicle I wanted. More

by Anissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis CJ Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Universal Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 14, 2022

Had a great experience purchasing a 2022 Nissan Kicks at Universal Nissan! Cassandra Breedveld was our awesome salesperson. She was knowledgeable, responsive, showed attention to detail, accurate and consi More

by NewKicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cassandra Breedveld
Apr 16, 2022 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new Kicks, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 12, 2022

reciénNUEVA EL señor Erick me ayudó en todo en lo personal uno de los mejores vendedores que he conocido estoy muy agradecido. More

by Gustavo Ramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Apr 13, 2022 -

Universal Nissan responded

Gustavo, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Erick here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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