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Universal Nissan
Orlando, FL
2,550 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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April 29, 2022
Excelente services, professionals, and help a lot Winth all documents and search good financial banck all documents and search good financial banck More
by LUZCALIVE
Verified Customer
April 29, 2022
El vendedor es muy profesional, amable, con basta experiencia en lo que hace J E experiencia en lo que hace J E More
by Anjimenez1920
Employees Worked With
April 29, 2022
Nice dealership, great waiting area with a cafeteria. Good car inventory considering the market. Juan Espinal was very helpful and patient, he showed me various models until I decided for the right one. Good car inventory considering the market. Juan Espinal was very helpful and patient, he showed me various models until I decided for the right one. He has a really nice way to treat people. Great buying experience. Im very happy with my new car. More
by MM
Employees Worked With
April 26, 2022
Erick was great to work with as my dad bought a new car for the first time in 15 years. He made the process seamless, no pressure, and ensured we were well informed through every step of the way. Highly re for the first time in 15 years. He made the process seamless, no pressure, and ensured we were well informed through every step of the way. Highly recommend! More
by D.harmon24
Employees Worked With
Erick Disla
April 22, 2022
Erick Disla was great and efficient. Got me a great deal and was transparent during the whole buying processes. Would recommend him 1,000% to anybody that needs a car. Got me a great deal and was transparent during the whole buying processes. Would recommend him 1,000% to anybody that needs a car. More
by Carlos Alicea
Employees Worked With
Erick Disla
April 22, 2022
I had very poor service work. It took 3 days to figure out I needed battery even after diagnostic tests by AAA said it did They straight lied to me about needing alternator.I was g It took 3 days to figure out I needed battery even after diagnostic tests by AAA said it did They straight lied to me about needing alternator.I was given the run around.My poorest service ever(shade tree mechanics) More
by Robinson Lawrence
