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Universal Nissan

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
2,550 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,550 reviews

May 04, 2022

This was the best experience I have ever had purchasing a car. I will definitely buy here again. More

by MELISSACROWSTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2022 -

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Congratulations on your new purchase, Melissa! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 04, 2022

They were very helpful and got me exactly what I wanted and needed kept me Thanks to all the great and friendly staff More

by IRIZARRY320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 06, 2022 -

Universal Nissan responded

Congratulations on your new purchase! Thank you for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 03, 2022

Francisco Velez(my sales rep) and his boss were beyond great with me, they were awesome. They really went above and beyond to get me into the vehicle of my choice today and I am forever thankful for their More

by Melissa.J2931
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco, Velez
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May 03, 2022 -

Universal Nissan responded

Thank you, Melissa. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 30, 2022

Cassandra was amazing. She was attentive and helped me pick out the best fitting vehicle for my budget but also my personality. More

by ANGELAKRISMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra, Felix Matos
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May 01, 2022 -

Universal Nissan responded

It's fantastic to hear that Cassandra provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 30, 2022

Will Morris was amazing help me a lot great service great person profession and im happy I got my car from him thanks so much its so amazing finding a place that not going to take advantage of ppl. More

by LAURA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Morris
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May 01, 2022 -

Universal Nissan responded

It's great to hear that Will was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 30, 2022

Thank you so very much to Will M for helping me get my first car! More

by reese.m.seale1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Morris
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May 01, 2022 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 30, 2022

I havent been to a dealership since 2006, thanks Willm for making it an easy experience More

by laura.jones11166
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Morris
Report | Print
May 02, 2022 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Will, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 30, 2022

Will Morris was a lot of help in getting me my Hellcat and gave me an amazing deal More

by castillo_joseph95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Morris
Report | Print
May 02, 2022 -

Universal Nissan responded

We are very happy Will provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 29, 2022

Erick Disla me ofreció un excelente servicio en caso de que quiera otro carro en el futuro definitivamente volveré donde el, me explico todo a mi y a mi padre y de una manera o otra nos consiguió la mejor More

by Luvinarmandov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
May 01, 2022 -

Universal Nissan responded

Thank you for choosing Universal Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 29, 2022

Jeffrey helped me get a new car and I'am very happy with it. Ty More

by DOMONIQUE25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mcllwain
Report | Print
May 01, 2022 -

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Jeffrey here at Universal Nissan. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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