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Universal Nissan
Orlando, FL
2,549 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,549 reviews
May 26, 2022
Erick Disla was very helpful and knew exactly what he was doing. I drove all the way from Georgia and it was definitely worth it! I was in and out with the vehicle I wanted very quickly. doing. I drove all the way from Georgia and it was definitely worth it! I was in and out with the vehicle I wanted very quickly. More
by TUCKERTYLER
Employees Worked With
Erick Disla
May 25, 2022
Excellent customer service in sales and financing. looking out for my best interest and even a little financial advice. Mr Ferguson was very considerate and allowed me to make my own decision on what I looking out for my best interest and even a little financial advice. Mr Ferguson was very considerate and allowed me to make my own decision on what I wanted and gave excellent advice ! Thank you More
by GLADYSGIRTMAN
Verified CustomerMay 25, 2022
I would give zero stars if I could ! Horrible customer service! Blatantly lied to my face ... I guess they will say anything to try to get a commission. Horrible customer service! Blatantly lied to my face ... I guess they will say anything to try to get a commission. More
by Unhappy client!
Employees Worked With
May 24, 2022
Great dealership great people quick and easy great experience made my first car purchase great experience made my first car purchase great More
by damian
Employees Worked With
May 22, 2022
Salesman was very professional and explain my options always keeping the integrity of the transaction and me as a customer. He acknowledged my service as a veteran and I appreciated that.Proud To Be always keeping the integrity of the transaction and me as a customer. He acknowledged my service as a veteran and I appreciated that.Proud To Be A Soldier. Freedom Isn't Free. More
by JOSECOTTO52
Employees Worked With
May 21, 2022
Erick Disla went out of his way to find us the car we wanted, even though there was not a lot of inventory! He was very knowledgeable and honest with the process of our purchase! THANK YOU! wanted, even though there was not a lot of inventory! He was very knowledgeable and honest with the process of our purchase! THANK YOU! More
by Jsoto1
Employees Worked With
Erick Disla
May 21, 2022
Erick fue un profesional excelente, súpero mis expectativas en todo los sentido, en precio en rapidez en encontrar el carro que buscaba, y respondiendo a todas las necesidades que tenía con el car expectativas en todo los sentido, en precio en rapidez en encontrar el carro que buscaba, y respondiendo a todas las necesidades que tenía con el carro y siendo de total satisfacción la compra de mi auto en el día de hoy. More
by lorenasuarezv
Employees Worked With
Erick Disla
May 21, 2022
The process was quick and simple. The staff was extremely friendly. They were able to get me exactly what I wanted The staff was extremely friendly. They were able to get me exactly what I wanted More
by VANESSACRAWFORD87
