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Universal Nissan

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
2,549 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,549 reviews

June 02, 2022

Very nice place with wonderful customer service. I worked with Christy, who did an amazing job and really knows her stuff More

by Sky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Matos, Christy Vargas
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Jun 02, 2022 -

Universal Nissan responded

We are very happy to hear Christy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 31, 2022

Thank you Julian for all your help and understanding. The process was simple and you assisted me and my family with kindness and honesty. More

by cody154565august
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Julian could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 31, 2022

Excellent service, very hospitable and kind. received us with a smile and gave us all the information necessary for us to make the best decision. Thanks again More

by August Martinez
Recommend Dealer
Yes
Employees Worked With
Julian Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 31, 2022

Your where the perfect Gentleman in all aspects. Thank you for all the help and thank you for saving us some money in the process More

by Maximiliano125
Recommend Dealer
Yes
Employees Worked With
Julian Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2022 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 29, 2022

Muy contento con mi compra. Fui a comprar una Frontier y Victor me dio toda la informacion que necesitaba. Estoy muy satisfecho con mi Pick up More

by Humberto Arias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Victor could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 28, 2022

Erick was extremely understanding of what I wanted and worked with me to get a brand new car. Would recommend him and the dealership. More

by Coleman.crystalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
May 31, 2022 -

Universal Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 27, 2022

Eric was very helpful and made the buying experience a breeze. I would recommend him to all of my friends. More

by Elijahlavenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Matos, Erick Disla
Report | Print
May 31, 2022 -

Universal Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 27, 2022

We at out of there way to get the deal done in time for me to get my kids from school. More

by SPCVINSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Matos, Christy Vargas
Report | Print
May 31, 2022 -

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 26, 2022

Came all the way from GA. All the way to Orlando. Very Fast process. Worth the drive. More

by Hendry Pacheco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
May 26, 2022 -

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 26, 2022

The process was really fast, smooth, and easy. Gave me great deal. I enjoyed it! Great guy More

by Erodriguez765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
May 26, 2022 -

Universal Nissan responded

Thank you for choosing Universal Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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