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Universal Nissan
Orlando, FL
2,588 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,588 reviews
December 31, 2024
My experience with Mr. Richard Harris has been amazing . I recently visited Nissan once again ,again Mr.Harris was incredibly attentive and made sure all my needs were met. Richard Harris has been amazing . I recently visited Nissan once again ,again Mr.Harris was incredibly attentive and made sure all my needs were met. The product I purchased exceeded my expectations in terms of quality and value. Your ability to consistently meet and exceed sales targets is truly impressive. Your sales expertise and outstanding customer service are outstanding Your help was truly appreciated. Staff and everyone at Nissan has been great. Thank you!! Happy New Year’s Nancy Santiago 😊 More
by snancyi
Verified CustomerEmployees Worked With
December 29, 2024
Had a great experience as a first time buyer, couldn’t have been better! Chris went out of his way to work out a deal with the car of my dream and making sure I was happy with my purchase. Thanks Chris! have been better! Chris went out of his way to work out a deal with the car of my dream and making sure I was happy with my purchase. Thanks Chris! More
by Xavier Cintron
Employees Worked With
December 24, 2024
This dealership Universal Nissan at 12785 S Orange Blossom Trl, Orlando FL 32837 cheats customers. They play with the time and needs of the clients. I live in Lakeland, Florida and I found online a 20 Blossom Trl, Orlando FL 32837 cheats customers. They play with the time and needs of the clients. I live in Lakeland, Florida and I found online a 2024 Nissan Rogue that they had for sale for $23054. I called the Dealership to verify that the car was available for sale and Julian, the sales person, confirmed that it was available. We talked about the out the door price and he gave me an estimated price of about $26,000 but I had to go to the dealership in person. It took me 2 hours on the I-4 to get to there and when I did the Julian had left and his friend, another sales representative, came to me, looked up the car on the computer and said that they had it there but for a different price $27258. He went with the sales Manager and told me that the car had been sold. They either sold the car in two hours or were they trying to trick me. After that, they asked if I wanted to buy a used 2024 Nissan Rogue 15,000 miles for the same price. They said that it was a new car that they take and sell to the service department to make the monthly sales bonus. This is outrageous. They treated me with such little respect and dignity. This was a huge waste of time and money for no reason. I would leave zero stars but that is not an option. More
by Odalis
December 18, 2024
The service was great and fast I was very impressed I will recommend this place to friends and family will recommend this place to friends and family More
by jorgeportuondo55
Employees Worked With
December 18, 2024
Great customer service they never put pressure on you to purchase and the sales rep will answer all your questions purchase and the sales rep will answer all your questions More
by RD995
Employees Worked With
Other Employees :
Can't remember the person on finance but he also did a great job
