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Universal Nissan
Orlando, FL
2,549 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,549 reviews
Verified CustomerJune 06, 2022
I bought my car here on May 27,22. I had a great experience. The salesman Mr. Juan EspinaI was very professional, he made the process so much easier. He was with me always to the end I had a great experience. The salesman Mr. Juan EspinaI was very professional, he made the process so much easier. He was with me always to the end of the process. I highly recommend this place and the service of Mr. Juan Espinal was amazing. More
by Raquel Fuentes
Employees Worked With
June 06, 2022
Erick fue un excelente vendedor, nos tuvo mucha paciencia con todas las preguntas que tuvimos y la ayuda que nos brindo en cuanto al financiamiento lo recomiendo cien por ciento . con todas las preguntas que tuvimos y la ayuda que nos brindo en cuanto al financiamiento lo recomiendo cien por ciento . More
by Antonio Torres
Employees Worked With
Erick Disla
June 05, 2022
Eric did an awesome job. He was very thorough and hands on. He got me into a great car that I already love and also Justin help me save over $200 in insurance. Great teamwork He was very thorough and hands on. He got me into a great car that I already love and also Justin help me save over $200 in insurance. Great teamwork and friendly staff. Thank you so much!! More
by Jesmarie Marcus
Employees Worked With
Erick Disla
June 05, 2022
I went there yesterday to get a new vehicle. Being fresh out of a bankruptcy, it’s REALLY hard to find a dealership that can get you approved with a bank without jumping through a million hoops Being fresh out of a bankruptcy, it’s REALLY hard to find a dealership that can get you approved with a bank without jumping through a million hoops & making you go broke. I wasn’t really expecting to be able to drive away with a new car yesterday, but Francisco Velez took very good care of me & got me a car! It was such an easy & seamless experience. I definitely recommend Universal Nissan & Francisco for your car buying needs! More
by msquetta2121
Employees Worked With
June 04, 2022
JAvin is super. I went in thinking there were no platinum muranos and would lease if were. He got one one our first choice color and we changed to buy. Well done I went in thinking there were no platinum muranos and would lease if were. He got one one our first choice color and we changed to buy. Well done by all. More
by RONSFISHER
June 04, 2022
Erick was very fast and efficient at the same time helpful and kind our experience was great with at universal Nissan and I would highly recommend Erick and Universal Nissan helpful and kind our experience was great with at universal Nissan and I would highly recommend Erick and Universal Nissan More
by Andrescarvajal870
Employees Worked With
Erick Disla
June 02, 2022
Had a great experience experience with getting my first car with the help from Raul and his team car with the help from Raul and his team More
by Tanner300
