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Universal Nissan

Orlando, FL

4.5
2,549 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,549 reviews

June 27, 2022

Raul Ruiz es lo mejor que tiene la Nissan cómo vendedor,tiene mucha inteligencia y sabiduría cómo vendedor y como ser humano. More

by AliMPen21
Recommend Dealer
Yes
Employees Worked With
Raul Ruiz
Jun 28, 2022 -

Universal Nissan responded

Thank you for choosing Universal Nissan, your feedback and rating mean a lot to us. We're glad Rual was able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 27, 2022

Exelent atencion I feel very comfortable with the atancion with Carlos the guy who’s take are of me I’m veryaprreciate his atencion More

by ABREUPEDROPABLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlosw
Jun 27, 2022 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2022

Excellent atención, easy process, Jason Sanchez was a great seller with us. He Help us to get our dream car. Thank you very much More

by Abril Villavicencio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
Jun 27, 2022 -

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2022

Erick nos proveyó una experiencia excepcional. Muy servicial y amable. Erick fue transparente con la oferta y nos ayudó tremendamente. Esta experiencia fue una de las mejores experiencias que hemo More

by Rafa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Jun 27, 2022 -

Universal Nissan responded

It's fantastic to hear that Erick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2022

Erick Disla and the Nissan Universal Team went over and above in their service and care for us when buying our Nissan Rogue! This is the second time we have worked with Universal Nissan to purchase a vehic More

by AshH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Jun 27, 2022 -

Universal Nissan responded

It's great to hear that Erick was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 24, 2022

They worked hard at helping me reach my goal of obtaining a new car thar fits my budget. More

by CASILLAST1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janlique Vazquez
Jun 27, 2022 -

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 23, 2022

Great customer service and professionalism, I am in love with my new car. Thank you Janlique More

by MAGDAPEREZ29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janlique Vazquez
Jun 24, 2022 -

Universal Nissan responded

Magda, thank you for your feedback on your recent visit to Universal Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 22, 2022

Universal Nissan is the only place I would buy a car. My sales associate Keith is amazing. I live in Miami and I will always travel to Orlando to this dealer just to buy or even test drive a vehicle. Th More

by Kylepurchas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Universal Nissan responded

Thank you for taking the time to write this review, Kyle! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 21, 2022

Erick me ayudo mucho con mi nueva camioneta ! ! Una bendición encontrar personas así que realmente desea ayudar gracias erick fuerte abrazo 🙏🏽🙏🏽🙏🏽 More

by Andrés moreno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Jun 22, 2022 -

Universal Nissan responded

We are very happy to hear that Erick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 21, 2022

To be honest everything was awesome like from the beginning to the end I really enjoyed that experience! More

by RALPHOLIBRICE124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Diaz
Jun 22, 2022 -

Universal Nissan responded

Thank you, Ralph! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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