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Universal Nissan
Orlando, FL
2,549 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,549 reviews
July 04, 2022
The team and staff here always goes above and beyond at making sure my experience here is always pleasant and gets the job right every time. making sure my experience here is always pleasant and gets the job right every time. More
by MOISELIS
Verified CustomerEmployees Worked With
Other Employees :
Julian Sanchez from service department
July 04, 2022
Let me tell you from the time I walked into the dealership they made me feel special. My sales person was Francisco and we hit off from the door. I told him I didn’t want to be in there long and he dealership they made me feel special. My sales person was Francisco and we hit off from the door. I told him I didn’t want to be in there long and he ensured I wasn’t in there. I have been trying to trade my car in for the longest and universal got me what I needed and I’m so pleased. This is now my dealership I will not go anywhere else. Thank you so much for the hard work. More
by Keisha Blyther
July 01, 2022
My salesman was very personable as was the finance guy. The made the best deals and with no hassle. The made the best deals and with no hassle. More
by Briangiarraffa
June 30, 2022
Buen servicio muy buen vendedor excelente atención muy buen profesional muy amable cordial te explica y te ayuda en todo buen profesional muy amable cordial te explica y te ayuda en todo More
by Jannyelflaco
June 30, 2022
Francisco Valez helped me buy my sons first car. Hands down one of the best sales rep I dealt with. Will buy again with him next time. Hands down one of the best sales rep I dealt with. Will buy again with him next time. More
by Bcmartinez150
Employees Worked With
June 30, 2022
Went in to purchase my 1st vehicle- I was very optimistic about going wasn’t sure what I was getting myself into Mr. Velez assured me he will find a vehicle for my needs was real attentive to my financial ne about going wasn’t sure what I was getting myself into Mr. Velez assured me he will find a vehicle for my needs was real attentive to my financial needs- It was an overall warm and pleasant experience as a first time buyer. More
by Iydiaz
Employees Worked With
June 30, 2022
Juan Espinal is an amazing salesman. He took the time to answer all of my questions and made me feel very comfortable with my purchase. He gained a forever client. I will be sending all He took the time to answer all of my questions and made me feel very comfortable with my purchase. He gained a forever client. I will be sending all of my friends and family to him More
by sbernal1125
Employees Worked With
June 30, 2022
Juan has been taking care of my family for year thank you again for an amazing experience again for an amazing experience More
by Jose
Employees Worked With
June 29, 2022
Keith Preistley was awesome. He is attentive and really listens. I will recommend him to all of my friends that are in the market to purchase a car. He is attentive and really listens. I will recommend him to all of my friends that are in the market to purchase a car. More
by RHONDA.ROBINSON
