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Universal Nissan
Orlando, FL
2,549 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,549 reviews
August 12, 2022
Thank you Julian Vila and josh for all your help. You have been amazing and I love my new car. You have been amazing and I love my new car. More
by elizabeth.grimson
August 11, 2022
I would like to thank Eric Disla and his team for taking care of me as a customer. He is very knowledgeable, experienced and helpful sales person! I am happy I have ended up with getting a car that I actual care of me as a customer. He is very knowledgeable, experienced and helpful sales person! I am happy I have ended up with getting a car that I actuallv love. Gracias :-) More
by LILY KOUZNETSOVA
Verified CustomerAugust 10, 2022
It was great experience with Luis Mora! He helps us to get our new lovely car! Nice guy and excellent customer service !!! 100% recommended Thanks you for all your help He helps us to get our new lovely car! Nice guy and excellent customer service !!! 100% recommended Thanks you for all your help More
by elizabeth.grimson
Employees Worked With
Luis Mora
August 08, 2022
I had two car dealer experiences over the weekend. Our Toyota experience was not a good one, but our Nissan experience was excellent. From the moment Erick stepped up as our sales person we felt com Our Toyota experience was not a good one, but our Nissan experience was excellent. From the moment Erick stepped up as our sales person we felt comfortable with him. He knew everything about the car we were looking at and wasn't being a "pitchy car salesman". You could tell he likes his job. Which was not our experience at the Toyota dealer. Erick kept checking our pulse through our test drive experience by asking us questions about how we were liking the car. Versus trying to get "sell us" by talking us into things we didn't want or like. He also was the one we negotiated with, he never brought in a "finance guy" or went to talk to his general manager about our negotiations. He was honest, genuine and I never felt like I was being 'sold' or lied to. He took good care of us while we waited, shared some funny stories and helped us pass the time while we waited for our car. I would highly recommend Erick if you're looking for a comfortable car buying experience. He has attention to detail. He seems to really like his job. He has good energy. He appears to want to do everything in his power to give excellent customer service, before, during and after your car buying experience. He offered his cell number if we need anything or have questions after we got home. He even programed our phones and garage door opener for us. Thanks Erick! We love our new car!!! More
by ChristineB
Employees Worked With
Erick Disla
August 08, 2022
Very good place to by a vehicle, grate customer service and a lot of cars to choose and a lot of cars to choose More
by IDIAQUEZ66
August 07, 2022
IT was a good experience, fast and without any problems to accept me the loan. People from the dealer and the bank was very nice. I’m so happy and thankful. to accept me the loan. People from the dealer and the bank was very nice. I’m so happy and thankful. More
by beatrizburgos6
Employees Worked With
August 07, 2022
Sales person didn’t know much about the vehicles and the sales environment was very pressured. In terms of financing component, they were pushy and tried to upsell even when boundaries/desires were communic sales environment was very pressured. In terms of financing component, they were pushy and tried to upsell even when boundaries/desires were communicated More
by NO2
Employees Worked With
Not sure
August 06, 2022
Erick helped me greatly by taking the time and doing everything possible to get the rate good for not only me but for my family and he talked to my parents to help them and show them everything so that everything possible to get the rate good for not only me but for my family and he talked to my parents to help them and show them everything so that they would feel secure with our purchase More
by Dedeusjulie
Employees Worked With
Erick Disla
August 05, 2022
Erick is an excellent salesman, one of the best I’ve ever met. Not only is he honest, but he is also knowledgeable, and he always has the customers best interest in mind. You can’t find a better salesman who met. Not only is he honest, but he is also knowledgeable, and he always has the customers best interest in mind. You can’t find a better salesman who is as devoted as Erick. We appreciate his help so much. More
by kylefelizardo610
Employees Worked With
Erick Disla
