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Universal Nissan
Orlando, FL
2,549 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,549 reviews
August 30, 2022
Angel was amazing and patient. Very informative made us feel comfortable. Provided us with plenty of details about the car. He made the process very seamless. We would definitely w Very informative made us feel comfortable. Provided us with plenty of details about the car. He made the process very seamless. We would definitely work with him again to buy a car. More
by Ziglesias21
Employees Worked With
Angel Rodriguez
August 29, 2022
This dealership is the best I’ve gone to, here in Central Florida! Their manager Deya is very helpful! Recommend highly! Florida! Their manager Deya is very helpful! Recommend highly! More
by MARIBELLANGE
Verified CustomerAugust 22, 2022
The service team does not help any of their customers! Every time I get my car serviced it comes back with a whole new problem, then when bringing it to the staffs attention they treat you with no respect Every time I get my car serviced it comes back with a whole new problem, then when bringing it to the staffs attention they treat you with no respect and are not willing to help correct the concern. And please never mention warranty to the service staff its like they hear that word warranty and send you away without considering to help the issue! WORST customer service department I have encountered I think I need to go to another company and get rid of this Nissan I have now! More
by elissacruz75
August 21, 2022
Great experience thank you William Sanchez great sales consultant and all the team thanks for my new rogue consultant and all the team thanks for my new rogue More
by VALTINOCAICEDO
August 16, 2022
It was a great experience with Keith. He has excellent customer service and was courteous. I’m happy with my new car. He has excellent customer service and was courteous. I’m happy with my new car. More
by srb7977
Employees Worked With
August 12, 2022
I would bever buy a car there again. Giovanni did not finish dealing with us and left. Frankie still owes me a remote and a new case for a remote as well as my vents being fixed. This Giovanni did not finish dealing with us and left. Frankie still owes me a remote and a new case for a remote as well as my vents being fixed. This is been on going on for over a month now. More
by BRIANDCHRISTINENICKEL
Employees Worked With
Giovanni
August 12, 2022
Execellet services and very profesional staff. I would highly recommend this dealer to my friends ! Appreciate the time they took for me and the deal that they offer was very good . ! I would highly recommend this dealer to my friends ! Appreciate the time they took for me and the deal that they offer was very good . ! More
by MARGIE.PRODUCTIONS
