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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
February 04, 2025
We like a clean and friendly atmosphere. Outside is also clean. Cafeteria is great and close to our home. Outside is also clean. Cafeteria is great and close to our home. More
by kwekarski
Verified Customer
February 01, 2025
Very professional, neat environment, plenty inventory and nice people. I think I could recommend this corporation to a relative nice people. I think I could recommend this corporation to a relative More
by Rufino
January 31, 2025
I went to universal Nissan to purchase a vehicle. Luc was my salesperson. He went above and beyond to help with the process of the sales. I recommend Luc to everybody who is shopping for a car. Luc was my salesperson. He went above and beyond to help with the process of the sales. I recommend Luc to everybody who is shopping for a car. More
by anitaeugene
Employees Worked With
Luc Nord
January 31, 2025
Was horrible. The dealership committed fraud by writing a deal with a percentage they knew they could not get. Then 7 days later contacts me and told me the I need The dealership committed fraud by writing a deal with a percentage they knew they could not get. Then 7 days later contacts me and told me the I needed to accept a high percentage. They also refused to fix the passenger mirror which was agreed upon verbally during the buying process. They also agreed to sell me two new rear tires at cost, but once I obtained my own finance they refused to take my call. More
by PITCHERD
January 29, 2025
I’m on my third Rogue. Our salesman CJ was wonderful. You had a better choice than the dealer in Pa. The information screen is different than my old rogue. It would have be Our salesman CJ was wonderful. You had a better choice than the dealer in Pa. The information screen is different than my old rogue. It would have been nice to have had a little more instruction setting that up. We were impressed with the dealership. My only complaint is the length of time we were there. More
by maryjo6620
January 24, 2025
Raul from Nissan is the most professional sales consultant I’ve ever worked with, I will definitely be coming back for my next Nissan Armada and will bring all my friends and family over to Raul, i consultant I’ve ever worked with, I will definitely be coming back for my next Nissan Armada and will bring all my friends and family over to Raul, if you’re in the market for a vehicle you must see Raul from Nissan More
by joedurga91
January 21, 2025
Excellent people with the knowledge with nissan cars, excellent service with the sales person and managers excellent service with the sales person and managers More
by julio0266
