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Universal Nissan

Orlando, FL

4.5
2,566 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,566 reviews

December 10, 2024

Very helpful is our 3 rd deal at this dealer, Julian Vila did a great job More

by ildemarozerpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 09, 2024

For me you dealership is the in Orlando Kissimmee area. That’s why I refer people there More

by DESIGUERDES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliab Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javon Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Dec 09, 2024 -

Universal Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 08, 2024

friendly,no pressure to buy this one or that one. fair offer on trade in,salesperson knowledgeable and helpful. More

by stevehoghunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Scurry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mcneely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Steve, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 30, 2024

The sales rep was very very knowledgeable and took his time listening to my needs! More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tony, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 30, 2024

Albert was awesome and helpful, the team at universal Nissan truly goes above and beyond to make it happen for the customer More

by JA5ONB0URN3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALBERT MARTINEZ
Dec 01, 2024 -

Universal Nissan responded

Thanks for sharing about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 30, 2024

Many helpers ! Busy place ! 👍👍 However , you will still need to fight for the better deal…. ( liked most of the dealership ) Must activate the newly purchased c More

by Golfgary68
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renzo
Dec 01, 2024 -

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 28, 2024

Best dealership to buy a car from always friendly and helpful. We will definitely buy our next cars from there as well. More

by JULM1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Petgrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Universal Nissan responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 25, 2024

Excelente muy complacido son muy profesionales siempre te tratan de ayudar para que salgas satisfecho More

by Humberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilberto Gortari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javon Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Universal Nissan responded

Thank you for sharing your experience with us, Humberto! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 25, 2024

I was here looking for a car and then Victor and his team were very helpful making making my purchase easier than ever before. More

by Glennholdcraf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Universal Nissan responded

We are so glad that we had the opportunity to work with you, Glenn, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 24, 2024

It was spectacular they treated me verywell I am very happy whit the service than you very much… More

by EDUARDO_G87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliab Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilberto Gortari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Universal Nissan responded

Eduardo, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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