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Universal Nissan

Orlando, FL

4.5
2,512 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,512 reviews

September 29, 2024

It was a headache I when there to buy a car I did a 2021 Altima wow More

by JEFFGETTING
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffre
Sep 29, 2024 -

Universal Nissan responded

Jeff, Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 29, 2024

My experience with Ethan my sales person was great. He was very nice and made tge car buying experience great especially for a,women on her own who was scared More

by LLPOY
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Sanchez
Sep 30, 2024 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that Ethan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 28, 2024

You're buying a car the process has been cut down considerably and made the the buying experience a whole lot more enjoyable. This is my 7th car with you guys,nicely done. More

by BIGSEXY2065
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that Chris, Juan, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 28, 2024

This is 3rd purchase since about 2015. Dealer was rude when no sale for him. Others picked up his slack and I did purchase. More

by TERI.BRADY99
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliab Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandre Guarino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al someone...maybe Martinez?
Sep 29, 2024 -

Universal Nissan responded

Teri, It's great to hear that we were able to help you out. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 28, 2024

The car buying process is always a tough journey but Victor A. at Universal Hyundai was very helpful throughout the entire process! Quick response and follow up. Highly recommend! More

by Yahaira Melendez Rivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Universal Nissan responded

Yahaira, We are very happy to hear Victor provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 27, 2024

They did it just,just,just great. ..excelent job,great online advertised..thanks Universal Nissan..👍 More

by ARRESMISA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Sep 27, 2024 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 26, 2024

Lack of communication details aren’t as described my sells man has lack of communication More

by EVAAMAYA2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nelson
Sep 27, 2024 -

Universal Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava@universalnissan.com

September 26, 2024

Professional and dedicated staff. Always finding ways to make the buyers happy, comfortable and ready to enjoy their purchase. More

by Víctor Vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovannie Sanchez
Sep 27, 2024 -

Universal Nissan responded

Hi Victor: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 25, 2024

Everyone was very nice and they worked with me to get the car I wanted. Julian was great and worked hard to make the deal. More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 25, 2024

I had an amazing experience at this dealership. They made purchasing my first car smooth and easy. Sarfaraz Ahmed was incredibly helpful to me. He answered all my questions and made me feel good ab More

by Chelsea Santiago
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliab Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mcneely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Universal Nissan responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Nissan. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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