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Universal Nissan

Orlando, FL

4.5
2,545 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,545 reviews

October 18, 2022

Angel was awesome and easy to work with. He took his time to show all vehicles within stated price range More

by CMAGS1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Oct 19, 2022 -

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 16, 2022

They are great sellers, I’m in love with new car. They do amazing job More

by FABIOCHIQUITO12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Universal Nissan responded

Fabio, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 15, 2022

Great selection of cars to choose from. I like the variety Nissa Dealer has in store. More

by Abielestrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Oct 17, 2022 -

Universal Nissan responded

Thank you for your business and this review. We're happy to hear Angel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 13, 2022

Excelente empleado y muy respetuoso y paciente lo recomiendo al maximo tremendo y muy atentó More

by Josvi0419
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Oct 14, 2022 -

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 11, 2022

Good experience totally will recommend this place to buys next car ,thanks to Angel for all your help More

by @msn.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Oct 11, 2022 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angel and our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Oct 11, 2022 -

@msn.com responded

Thanks you for everything

October 11, 2022

very professional the sales person and everyone who helped me get in my vehicle was top notch people will be back when it’s time too buy again More

by TITTER12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos
Oct 11, 2022 -

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 10, 2022

Dealership no problem, very satisfactory, my only concern is all about its APR (loan interest rate) which I discovered higher than the regulated rate, can I request for further review on my account, to make More

by Abraham2357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandre Guarino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please reach out to us directly if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 09, 2022

He was professional and pleasant to work with. He helped resolve my issue knowing that I relocated and was unable to stick around. More

by RRENTAS70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos
Oct 10, 2022 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 07, 2022

Great service. Quick and easy. The dealership was under renovation but it did not deter from the service. More

by Leo312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deya Oumallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 05, 2022

This is my second vehicle I have bought from this specific dealership and both times with the same sales representative. I also get all my maintenance work done on my Nissan rogue here. Kudos to the More

by CADDLEJOANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Himanshu Patel
Oct 06, 2022 -

Universal Nissan responded

Joann, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

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