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Universal Nissan
Orlando, FL
2,545 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,545 reviews
October 31, 2022
We were informed by our sales person that they just received the vehicle we wanted, we made it to Orlando, however as the Nissan Leaf is a vehicle that is hard to obtain, it was sold in front of us, we received the vehicle we wanted, we made it to Orlando, however as the Nissan Leaf is a vehicle that is hard to obtain, it was sold in front of us, we cannot blame the salesperson but he reassured us that we will be on their wish list for their next arriving unit. He also paid for our lunch at their café. More
by Sarah Jane moore
Employees Worked With
Abdulah "Adi" Kotoric
October 29, 2022
The whole experience from start to end and Keith was great but the dealership could have offer some incentives great but the dealership could have offer some incentives More
by JEFFESTE
Verified CustomerOctober 29, 2022
The process was as smooth as they can make it. Much appreciated and satisfied customer. Much appreciated and satisfied customer. More
by ASHLEY.LOHRENGEL
October 27, 2022
My salesman Keith Priestley made my sale so easy. I bought a beautiful 2017 Nissan Rogue Sport. I love it; it has all the features I wanted. Keith explained everything and showed me how to use all th I bought a beautiful 2017 Nissan Rogue Sport. I love it; it has all the features I wanted. Keith explained everything and showed me how to use all the features. He was patient and thorough when he handed me over to the finance guy. Thank you Keith for making my purchase a pure pleasure. More
by Lucy
Employees Worked With
October 27, 2022
Great service and pleasant employees. I enjoy every minute while I was there. They help me finding the right car , answer my questions. I enjoy every minute while I was there. They help me finding the right car , answer my questions. More
by Basemhilal
October 26, 2022
Although they were quick to help me find my car, the financing process was terrible and I received different information then when I had originally called about financing financing process was terrible and I received different information then when I had originally called about financing More
by JORDANWALLACE004
Employees Worked With
I'm not sure
October 26, 2022
Love, love this dealership and Gabriel Carrillo is fantastic he took us through the buying process so smoothly! The staff is very helpful and kind… I highly recommend this dealership and Gabriel Carri fantastic he took us through the buying process so smoothly! The staff is very helpful and kind… I highly recommend this dealership and Gabriel Carrillo. More
by Dorothy.costine
Employees Worked With
October 22, 2022
Extremely professional and accommodating. We did not feel pressured and the process was short and sweet. I am now looking for another vehicle through them. Highly recommended. We did not feel pressured and the process was short and sweet. I am now looking for another vehicle through them. Highly recommended. More
by HPADUA1
Employees Worked With
