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Universal Nissan

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
2,545 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,545 reviews

November 28, 2022

Adi provided excellent service during our visit to Universal Nissan. He is knowledgeable, detailed, and thorough and worked with us through every step of the process. He made our car purchasing experi More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Matos, Abdulah "Adi" Kotoric
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Nov 28, 2022 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us, Shawn. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adi and our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 27, 2022

Angel fue excelente servicio gracias por la ayuda Dios lo bendiga gracias ángel gracias amén More

by Martha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
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Nov 27, 2022 -

Universal Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 26, 2022

Muy buena atención, el vendedor se mostró siempre amable y dispuesto a negociar. Muy atento More

by TECINCA.CA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2022 -

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 23, 2022

Victor, Juan and the entire sales team at Universal Nissan were really awesome. They made my vehicle purchase a great experience. I got a really good deal on the vehicle that I truly wanted. Thanks so More

by VICTORIA DALEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mcneely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Universal Nissan responded

Victoria, Thank you for your very kind review. Juan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 19, 2022

Excellent Service, Luis Garcia, He is the best seller and his guidance is very good. Learn about the products and how they work. More

by GIOYJOA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2022 -

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. I'm glad to hear that Luis was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 18, 2022

Phenomenal experience from the very moment of meeting. . thank you for all ur help. I would definitely recommend and refer this place he was phenomenal thank you. More

by Virginiab229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
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Nov 18, 2022 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 18, 2022

This Dealer has the greatest sales representative. Great sale persons ! Very nice atmosphere to get your car that you want. More

by JACKIESALAZAR28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Peralta
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Nov 20, 2022 -

Universal Nissan responded

Jackie, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 16, 2022

long story short, Nissan treated me very well. The empathy and reassurance i received after having bad luck with previous dealerships made me feel very satisfied with my overall purchase. Wishing More

by Nicole gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos
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Nov 17, 2022 -

Universal Nissan responded

Nicole, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 13, 2022

Got me the car I wanted at the price I was willing to pay. Great service and now I have my first electric vehicle! More

by JFeeney2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Cuevas, Josh Muniz
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Nov 14, 2022 -

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

November 13, 2022

Muy buena atención departe de ángel muy atento y nos dio la ayuda que necesitamos muchas gracias Ángel…….! More

by Velazquezhector28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Report | Print
Nov 14, 2022 -

Universal Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

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