Back

Universal Nissan

Orlando, FL

4.5
2,545 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12785 South Orange Blossom Trail,

Orlando, FL

32837

Directions

By Type

Showing 2,545 reviews

February 28, 2023

Best salesman ever! ! Albert Martinez from universal Nissan was amazing I will definitely be referring all my friends and family to him..💯 More

by michellevaldez109
Recommend Dealer
Yes
Employees Worked With
Albert Martinez
Feb 28, 2023 -

Universal Nissan responded

Thank you, Michelle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 28, 2023

It was very pleasant visit and alot of help and great suggestions provided by Mr.Sarfaraz, he really knows how to work with clients needs. I will definitely recommend him to my friends and family. More

by Tehreem.alrais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sarfaraz and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 24, 2023

They were very informed and accommodating to my family. They gave me the best deal for my dollar and would definitely recommend to friends and family. More

by Kristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deya Oumallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kristin, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 18, 2023

Chris Green went out of his way to make buying a car a good experience. More

by SIMAMELLMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Universal Nissan responded

Congratulations on your new purchase! Thank you for choosing Universal Nissan. We appreciate your business and hope to see you again soon. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 18, 2023

Excellent they doing good job 👏 👍 I am so glad to hear about your great job 👍 More

by ML3039
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Cuevas
Feb 19, 2023 -

Universal Nissan responded

Thank you for taking the time to leave us a five-star rating. We look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 18, 2023

The dealer was great took care of my needs and picked a great car for Me More

by JETELVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javon Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Moncayo
Feb 19, 2023 -

Universal Nissan responded

Congratulations on your new vehicle! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 18, 2023

William Sanchez did a great job ! !!! will recommend him to all my friends and family More

by angeto1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that William had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 18, 2023

Angelo and Felix were great. The overall dealership is outstanding . Will diffently send customers to Angelo and Felix. More

by robby0306@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos
Feb 19, 2023 -

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that both Angelo and Felix delivered a great experience. We appreciate the five-star rating. Congratulations on your new purchase, Robby! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 10, 2023

EXCELLENT A-1 DEALERSHIP! THE BEST NISSAN DEALERSHIP YOU WILL EVER FIND IN CENTRAL FLORIDA! THIS IS THE TRUTH!! C.J. WAS OUR SALESMAN! HE WAS ABSOLUTELY AMAZING! WE FELT SO VE More

by happygolukyguy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis CJ Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Universal Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 06, 2023

Thanks Juan was a pleasure to purchase my car with you. Excellent , highly recommended Very kindness. More

by COLOMBIA2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

...
40
...