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Universal Nissan
Orlando, FL
2,512 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,512 reviews
October 14, 2024
Workers were quite professional in dealing with customers.I feel like my monthly payment is too high compared to other car dealerships. customers.I feel like my monthly payment is too high compared to other car dealerships. More
by williamvahodge
Verified CustomerEmployees Worked With
Nelson Maldonado
October 09, 2024
Friendly, courtesy and care . I been buying cars fromMatos since 2009 And always he’s been, friendly and given me great care. I been buying cars fromMatos since 2009 And always he’s been, friendly and given me great care. More
by Roberto
October 03, 2024
I will always remember and appreciate this experience, especially since it was my first time. especially since it was my first time. More
by SVTHOMPSON77
October 01, 2024
Great customer service. Dealt with Eddie, Juan, and Sarfaraz and they were all a great help! Dealt with Eddie, Juan, and Sarfaraz and they were all a great help! More
by Gabby10027
October 01, 2024
Excellent dealer ,Excellent people, Excellent deals. As the tv commercial says, the right place to go As the tv commercial says, the right place to go More
by Mcguyverknows
Employees Worked With
September 30, 2024
GREAT CUSTOMER SERVICE, VERY HELPFUL, UNDERSTAND THE NEED OF THE CUSTOMER AND GO ACCORDINGLY, WITH ALL GREAT HELP PROVIDED 👍. GLAD TO BE ASSISTED BY MR. SARFARAZ NEED OF THE CUSTOMER AND GO ACCORDINGLY, WITH ALL GREAT HELP PROVIDED 👍. GLAD TO BE ASSISTED BY MR. SARFARAZ More
by zuricris
Employees Worked With
September 30, 2024
I found the car I wanted online and reached out to secure the car with a deposit. I drove down from Jacksonville the next day to finish the purchase and the team there had everything ready to go. It was qu the car with a deposit. I drove down from Jacksonville the next day to finish the purchase and the team there had everything ready to go. It was quick and painless! More
by dgullion75
Employees Worked With
Alejandro Bravo
September 30, 2024
I have an excellent experience working with Sarfaraz ! Universal is a family owned business Anyone in market for a car Ho and see Sarfaraz , he will make it happen Universal is a family owned business Anyone in market for a car Ho and see Sarfaraz , he will make it happen More
by AmcongenIV
Employees Worked With
