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Universal Nissan
Orlando, FL
2,545 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,545 reviews
April 17, 2023
The very best. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. More
by CHICHIGOTFREE2
Verified CustomerEmployees Worked With
Other Employees :
Jonathan Arocho, julian torres
April 14, 2023
I bought a use car. .but the first that I chose..was sold by a seller mistake..and this certificate one...in less than a week..I realize that have a issue...I just come b .but the first that I chose..was sold by a seller mistake..and this certificate one...in less than a week..I realize that have a issue...I just come back for dealer..and I have to wait for a appointment...how I can felling good???? There's no way More
by EMIR.AVILA71@GMAIL.COM
April 14, 2023
So glad I bought my vehicle at universal nissan the people there are so nice and knowledgeable! Shout out to Sam! He is a Amazing! people there are so nice and knowledgeable! Shout out to Sam! He is a Amazing! More
by Jonelle
April 10, 2023
It was great service Jamal was very friendly and keep me informed of all the steps that was taking process during the maintenance of the car. He spoke to me afterwards and spoke about future maintenance me informed of all the steps that was taking process during the maintenance of the car. He spoke to me afterwards and spoke about future maintenance and gave me information on deals in Nissan More
by MILAGROS_20@YAHOO.COM
Employees Worked With
Jamal
April 10, 2023
Alexsandra was spectacular. Great service overall Alwxsandra explained everything very well and reviewed the prices with me. The customer service was excellent. I appreciate th Great service overall Alwxsandra explained everything very well and reviewed the prices with me. The customer service was excellent. I appreciate the video sent to me by the technician of my car being reviewed and inspected for problems. Very nice touch. And the free car wash coupon. More
by SMITH.MIRANDA@MAIL.COM
Employees Worked With
Alexsandra
April 09, 2023
Universal Nissan is my primary go to dealership for the greatest car deal and awesome incentives! Thank you Jovan and Felix in helping me and my son add another Nissan to our family vehicles. greatest car deal and awesome incentives! Thank you Jovan and Felix in helping me and my son add another Nissan to our family vehicles. More
by ENOTIVA LENDING SOLUTIONS, LLC
April 07, 2023
Victor was great and the salesman portion of the process was perfect. I test drove the car I wanted within 15 minutes and the overall process explanation for purchase was good. My issue came with the timi was perfect. I test drove the car I wanted within 15 minutes and the overall process explanation for purchase was good. My issue came with the timing of the overall transaction and more importantly, the financing portion of the process. In regards to the timing, we arrived 30 minutes after Universal Nissan opened and spent the next five hours finalizing the deal. Of that time, only 30 minutes was needed to find the car, test drive it, and determine that was the one that I wanted. For the financing portion, our rep was rude (to me and the salesman), didn't openly explain much without me asking questions, and was going to give me a higher rate until I asked more questions and showed my disdain for the rate based on my high credit score. Again, the car is great, the salesman was great, but the time it took to complete the process and the financing portion of the process were horrible in my experience. More
by SentraOwner
April 05, 2023
i was very satisfied with the way everyone handles every situation with urgency while still understanding needs. situation with urgency while still understanding needs. More
by sarahecoleman
April 02, 2023
Great dealership, friendly staff and I got a terrific deal on my car and got free oil changes and tire rotations on my 2023 Kicks from them. I recommend Universal Nissan to deal with. deal on my car and got free oil changes and tire rotations on my 2023 Kicks from them. I recommend Universal Nissan to deal with. More
by Debra.barber21
Employees Worked With
Other Employees :
Jeffrey was my salesman and Josh was my finance man both were fantastic to work with.
