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Universal Nissan
Orlando, FL
2,545 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,545 reviews
Verified Customer
April 28, 2023
Great place to buy your car. All staff is friendly and are willing to help you secure a good deal when purchasing a car. Raul was specially helpful when working with me and my wi All staff is friendly and are willing to help you secure a good deal when purchasing a car. Raul was specially helpful when working with me and my wife during the whole process. And Felix made the whole signing process easy, quick and fun. I highly recommend it, and if you can find Raul when you visit, work with him. More
by Darwin
April 27, 2023
The service was great. The information was explained clearly for me to understand. I even had the opportunity to ask questions and received answers. The information was explained clearly for me to understand. I even had the opportunity to ask questions and received answers. More
by user456
Employees Worked With
Colin
April 26, 2023
Chris Oliva was amazing and gave amazing service. I would recommend him to anyone looking for a new car! I would recommend him to anyone looking for a new car! More
by Selena Vega
Employees Worked With
April 23, 2023
Spacious rooms, comfortable and clean; lot of personnel and nice environment. There’s always someone available to help you. and nice environment. There’s always someone available to help you. More
by Karim Bert
April 22, 2023
They did everything they could to help us get the care we wanted. Very helpful, respectful and n8ce. wanted. Very helpful, respectful and n8ce. More
by Rkaythom
April 22, 2023
Stepped in to get a nice oil change and intended to not buy anything saw a friend Chris green who referred me over to Gary Pulgarin. Told him I wanted out of my pathfinder and back into Armada. I didn’t se buy anything saw a friend Chris green who referred me over to Gary Pulgarin. Told him I wanted out of my pathfinder and back into Armada. I didn’t see a deal on the beginning but somehow they made it happen and I feel very fortunate to work with a great team this is my 5th Armada from Universal Nissan. I recommend they highly and especially Gary, honorable mention Chris Green, and Dia More
by keenan.bowers
Employees Worked With
Gary Pulgarin
April 21, 2023
While looking for a car I was helped by Rolando and he was very professional and helpful with finding a few options of cars I liked now I have a decision to make but he was very helpful to me a person who was very professional and helpful with finding a few options of cars I liked now I have a decision to make but he was very helpful to me a person who doesn’t know much about cars to narrow down what was best for my lifestyle More
by Alyssia26
Employees Worked With
Rolando
