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Universal Nissan
Orlando, FL
2,545 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,545 reviews
Verified Customer
May 07, 2023
This is my third lease at this dealership. Juan has been the main point of contact and has always guided me to the best sales person with all my transactions. Javon has always kept in touch wi Juan has been the main point of contact and has always guided me to the best sales person with all my transactions. Javon has always kept in touch with me and follow up to know if I’m satisfied with my vehicle. More
by yaxiscapote
May 05, 2023
Outstanding experience and I always treat like an important associate (client)with respect by Antony Guillaume, Cantave Joseph and Juan Crespo. That's why for the past 13 years I have not bought any important associate (client)with respect by Antony Guillaume, Cantave Joseph and Juan Crespo. That's why for the past 13 years I have not bought any cars from another dealership than Universal Nissan!! More
by pantoine10
May 05, 2023
Luis was very patient and made sure I was happy with my purchase. He did a great job! purchase. He did a great job! More
by Kathy
Employees Worked With
May 05, 2023
The dealership is clean and everyone is helpful and knowledgeable. They had a wide selection of vehicles for us to choose from. knowledgeable. They had a wide selection of vehicles for us to choose from. More
by ALSPLITTER
May 02, 2023
Julian sanchez 5 excellent very nice service ,keep me informed a long the way of the maintenance ,answer all my questions in a timely manner. that is excellent job informed a long the way of the maintenance ,answer all my questions in a timely manner. that is excellent job More
by MONIQUE.FDEZ
Employees Worked With
5
May 02, 2023
excelente people person professional courtesy and patience. Went the extra mile to get my approval patience. Went the extra mile to get my approval More
by TWDY426
Employees Worked With
May 02, 2023
The people were good, but the service was average. If not fair. With an appointment, I waited four hours for oil, change, tire, rotation, and service maintenance. That is bizarre. If not fair. With an appointment, I waited four hours for oil, change, tire, rotation, and service maintenance. That is bizarre. More
by PPAMEL.ZEE1
