Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,545 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,545 reviews
June 12, 2023
They were very helpfull and clear in their explanations. They guided me through all the process in a very professional way. It was a very nice experience. They guided me through all the process in a very professional way. It was a very nice experience. More
by Maritzacenteno57
Verified Customer
June 10, 2023
Very reliable and courteous Always ready to help in any Situation Very clean and tidy Situation Very clean and tidy More
by Ibrahim dean
June 08, 2023
Loyal customer, bought 5 cars there. Got tricked with numbers between buying and lease. Have some family issues I’m dealing with. Found out they pretty much stole my trade in and all the Got tricked with numbers between buying and lease. Have some family issues I’m dealing with. Found out they pretty much stole my trade in and all the equity I had which was $7500. It really is a sin and should be illegally for a company to really just steal from honest, hardworking people More
by SURETHINGS
Employees Worked With
June 08, 2023
Loyal customer, bought 5 cars here. Got tricked with buying and lease prices going back and forth. A lot on my mind dealing with health issues. Found out they pretty much stole all the Got tricked with buying and lease prices going back and forth. A lot on my mind dealing with health issues. Found out they pretty much stole all the equity I had in my trade in which I worked so hard for. I no they need to make money but it is a shame and really should be illegal that a business can take advantage of hard working individuals like this. I don’t know how they sleep at night. Would love to hear back from upper management and access my deal. More
by SURETHINGS
Employees Worked With
Not necessary
May 31, 2023
I recently purchased a used vehicle at Universal Nissan Josh. Lugo was so helpful and patient. He went above and beyond helping me find the perfect car. I would highly recommend friends and family to Univ Josh. Lugo was so helpful and patient. He went above and beyond helping me find the perfect car. I would highly recommend friends and family to Universal Nissan and especially Josh Lugo. More
by Veevee320
May 18, 2023
My experience was really good Excellent Mr. Frederick was really nice and he told me everything about my new Nissan. My experience was really good. Frederick was really nice and he told me everything about my new Nissan. My experience was really good. More
by MVILLEGAS
Employees Worked With
Mr.Frederick MD
