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Universal Nissan
Orlando, FL
2,545 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,545 reviews
July 23, 2023
Everyone was very attentive and informative. I had a good experience at this dealership very professional. I had a good experience at this dealership very professional. More
by DDMYERS3
Verified CustomerEmployees Worked With
July 22, 2023
I do not recommend buying from here. They are nothing but a bunch of liars. Drove an hour and 30 minutes after we were told they had the vehicle on the lot my wife wanted, but couldn't They are nothing but a bunch of liars. Drove an hour and 30 minutes after we were told they had the vehicle on the lot my wife wanted, but couldn't hold it until the next day. We arrive and were told it was traded to another dealership. They found a different color that was acceptable to my wife returned the next day with numbers agreed to for trade an so on, had a bank check in hand to be told they couldn't give us the amount agreed to for trade because they were going to loose money because we weren't financing with them. So just one lie after another from this dealership strongly recommend you go elsewhere More
by ryhend31
Employees Worked With
July 22, 2023
Everyone was super nice, very informative! They made my car shopping experience enjoyable. Not overly pushy. They made my car shopping experience enjoyable. Not overly pushy. More
by DDMYERS3
Employees Worked With
July 21, 2023
Excellent customer service and work hard to get you the best deals! Will highly recommend them to friends and family members best deals! Will highly recommend them to friends and family members More
by Joe jaquez
July 18, 2023
Hi guys work with me he do good jobs smile like it car so much have g day much have g day More
by eric.gonzalez3108
July 17, 2023
Had a great experience with Rolando Garza at Universal Nissan! Very knowledgeable and experienced salesman! Honest and very straightforward. Definitely recommend Rolando at Universal Nissan! Nissan! Very knowledgeable and experienced salesman! Honest and very straightforward. Definitely recommend Rolando at Universal Nissan! More
by Oz
Employees Worked With
Rolando Garza
July 15, 2023
Richard Harris went above and beyond! We love our new vehicle. They answer all our questions and make us feel like family. We are looking forward to get our next vehicle from here. We had We love our new vehicle. They answer all our questions and make us feel like family. We are looking forward to get our next vehicle from here. We had a good experience and got a great value for our trade. More
by CORALYS.RODZ
July 12, 2023
Friendliest staff and service people. Always feel at home with them. Have developed friendships with some. Always feel at home with them. Have developed friendships with some. More
by Briangiarraffa
