Universal Nissan

The minute my husband and I entered the dealership at Universal Nissan, we were greeted by the receptionist in the front. Rafael Cruz introduced himself as our salesman and then proceeded to ask us quest Universal Nissan, we were greeted by the receptionist in the front. Rafael Cruz introduced himself as our salesman and then proceeded to ask us questions about purchasing a vehicle. Since I was interested in getting a Rogue, he got all my information and made a copy of my Drivers license. He then proceeded to take us out to the lot to show me exactly the type of Rogue I wanted to purchase. He answered all my questions and then we went out for a test drive. I felt very comfortable driving the vehicle how easy it was to shift modes and learn to use the other gadgets. Rafael was very helpful and concerned about any questions I had about the Rogue . More

This is fourth vehicle I’ve bought there and they’re still doing it right ! Thanks guys!!! still doing it right ! Thanks guys!!! More

Ángel Rodríguez and Josh Munoz took great care of my lease process. They both were professional, friendly, and explained everything in detail and made the process easy. lease process. They both were professional, friendly, and explained everything in detail and made the process easy. More

I buy my car in the and of June with Mr. Gilberto and he’s really amazing 🤩 very professional and really a great salesman with out damage a buyer! His give me all the information and honest Gilberto and he’s really amazing 🤩 very professional and really a great salesman with out damage a buyer! His give me all the information and honestly I need! I recommend 100000000 percent! More

Everything was so easy and efficient. I drove my new car home 2.5 hours after entering the lot! I drove my new car home 2.5 hours after entering the lot! More

Not the best experience, not even a good one. The gas tank almost empty, uncompleted car’s paper, don't answer email or phone. The gas tank almost empty, uncompleted car’s paper, don't answer email or phone. More

Awesome sale man and service… very attentive to my needs. Very happy with my new car Very happy with my new car More

They were very fast with their paperwork and friendly Carolyn drove the car to my house and was very nice in the process Carolyn drove the car to my house and was very nice in the process More

Rolando was very professional and knowledgeable about the Titan. Outside of truck could have used some wax. Inside was very clean. Wiper blades came apart during the rain on the way home. Other than that, I Titan. Outside of truck could have used some wax. Inside was very clean. Wiper blades came apart during the rain on the way home. Other than that, I am very happy with the truck. More

At first everything was perfect, kind, friendly, they sold me a car that I had gouges and stains on the driver's side they promise me that they will fix it that it will be resolved quickly, one of the m sold me a car that I had gouges and stains on the driver's side they promise me that they will fix it that it will be resolved quickly, one of the managers and the one who sold it to me promised that there would be no problem they give me a date, I leave the vehicle they have it for a week and when I pick it up they only fixed one thing, I tell the person who sold it to me that they did not fix anything, when I try to contact them to fix this matter they tell me that they will fix it so I shouldn't worry, but they keep passing the l ball and they play blind so as not to fix anything, they lies to your face, the car has another problem which I reported but his excuse is that this is normal and we are talking about you. Security problem, Mr. Finace is not a very nice person, in addition they sell the vehicle costs and then they put 5,000 more, horrible experience. More