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Universal Nissan
Orlando, FL
2,566 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,566 reviews
January 16, 2025
Very good and very professional every thing was clean but my Armada needs some w my Armada needs some w More
by joedurga91
Verified Customer
January 11, 2025
He was very helpful with my service thank you for being so prompt with my car so prompt with my car More
by PMMNETWORK61
Employees Worked With
January 08, 2025
Goodand easy prices to service, good attention. and they have good quality cars and available colors and they have good quality cars and available colors More
by jeg0223
January 07, 2025
Amazing service by Julio the sale person who took care of me … also John Cruz was great me … also John Cruz was great More
by johncruzcalcano
Employees Worked With
January 05, 2025
Shady dealership tactics. Will tell you a vehicle is certified and not actually certify it. Will tell you a vehicle is certified and not actually certify it. More
by Justin12902
January 04, 2025
Came in for an Oil change left with a lemon. Brought it back 5 times now and having the same issues. I Sat in the lobby for over 6 hours to be told it's the sensors, mind you, they didn't move m Brought it back 5 times now and having the same issues. I Sat in the lobby for over 6 hours to be told it's the sensors, mind you, they didn't move my car whatsoever to put it on a lift to check it to make sure that's what it was. I also told them that the transmission was slipping and they said they would have me drive it with a tech. A tech came out to me and basically everything i was told was a lie they were not replacing sensors they were doing absolutely no work on it at all. This place is the worst STAY FAR FAR AWAY. More
by sandman
Employees Worked With
January 02, 2025
Victor was very helpful. He gave us all the options available soo we could make our decision. Thanks Victor He gave us all the options available soo we could make our decision. Thanks Victor More
by Cristina
Employees Worked With
December 31, 2024
My experience with Mr. Richard Harris has been amazing . I recently visited Nissan once again ,again Mr.Harris was incredibly attentive and made sure all my needs were met. Richard Harris has been amazing . I recently visited Nissan once again ,again Mr.Harris was incredibly attentive and made sure all my needs were met. The product I purchased exceeded my expectations in terms of quality and value. Your ability to consistently meet and exceed sales targets is truly impressive. Your sales expertise and outstanding customer service are outstanding Your help was truly appreciated. Staff and everyone at Nissan has been great. Thank you!! Happy New Year’s Nancy Santiago 😊 More
by snancyi
Employees Worked With
