Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,512 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,512 reviews
October 28, 2024
This is a very well. organized dealership, and everyone is very helpful, I highly recommend buying your next new vehicle here! organized dealership, and everyone is very helpful, I highly recommend buying your next new vehicle here! More
by MG734U
Verified Customer
October 27, 2024
The wait without communication waiting for loan info was too long. The Sandesh did a great job. too long. The Sandesh did a great job. More
by CZIE54
October 26, 2024
Excellent Dealer! !! Special attention, respectful and always keeping first your needs and terms, Raul Ruiz is an amazing seller and Ruben is an excellent finance speci !! Special attention, respectful and always keeping first your needs and terms, Raul Ruiz is an amazing seller and Ruben is an excellent finance specialist! I'll recommend Universal Nissan to all my friends, I'm very happy and satisfied with all at this dealer More
by Carlos Oropeza
Employees Worked With
Other Employees :
Lorena Luna from the assurance advisor company
October 25, 2024
Everyone was very attentive and ready to negotiate. We weren't in a rush to purchase a car but they were so nice we ended up closing deal sooner! Thank you! We weren't in a rush to purchase a car but they were so nice we ended up closing deal sooner! Thank you! More
by ADAMSLAURA1114
October 24, 2024
Worst experience ever! Never use this dealership. It was one nightmare after another. Don’t go there Never use this dealership. It was one nightmare after another. Don’t go there More
by Dsc
October 23, 2024
Great service and excellent human kindness they work with you to get you into a car you to get you into a car More
by ASENCIO89
October 18, 2024
Super helpful! Customer service and sales were great. I was also put in a new 2024 Sentra! Customer service and sales were great. I was also put in a new 2024 Sentra! More
by nashawaashiley
October 17, 2024
That people are so professional and nice. It was an amazing experience. For sure my best decision. It was an amazing experience. For sure my best decision. More
by MARGARITA Lugo
October 14, 2024
It’s was a pleasant experience and Keith was very helpful with the whole process with the whole process More
by NONE23
Employees Worked With
October 14, 2024
Located car online. Got immediate response regarding the vehicle. Scheduled a time to visit. Was treated courteously and everyone at the dealership was 100% professional Got immediate response regarding the vehicle. Scheduled a time to visit. Was treated courteously and everyone at the dealership was 100% professional. Total purchasing experience was fantastic. Will absolutely highly recommend this dealership. More
by mike robinson
Employees Worked With
