Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,545 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,545 reviews
Verified Customer
September 21, 2023
Great service from all who helped me into my vehicle. Ramces was fantastic. Mustafa was of great help as well. Keep up the good work and your making returning customers. Ramces was fantastic. Mustafa was of great help as well. Keep up the good work and your making returning customers. More
by ALena2519
Employees Worked With
Ramces
September 17, 2023
It was a little frustrating for me but they did everything to make sure I was happy everything to make sure I was happy More
by Magic
Employees Worked With
September 15, 2023
Excellent service salesperson was great clear and a true profesdional. Satisfued all my doubts and walk me through the necessary steps towards purchasing my new car...thanks profesdional. Satisfued all my doubts and walk me through the necessary steps towards purchasing my new car...thanks More
by aespkempes
Employees Worked With
Do not remember
September 09, 2023
Richard was excellent services and professional, he explained everything, I recommend him ! I trust him explained everything, I recommend him ! I trust him More
by SANDRA I BERMUDEZ
Employees Worked With
September 04, 2023
Richie has always provided excellent service. I can trust him to help me get the best car for my family. He really listens to his customers and he's very courteous and professional. I can trust him to help me get the best car for my family. He really listens to his customers and he's very courteous and professional. More
by MARI_CARMEN_RIOS
September 02, 2023
No happy with my deal on my lease was advice getting a call back still qaiting call back still qaiting More
by JMMOJENA
Employees Worked With
September 02, 2023
Nissan suppose to give me the righ apr %for 60 months and gave me a hight rate with my good credit gave me a hight rate with my good credit More
by Carlie
Employees Worked With
September 01, 2023
Everyone was super nice and professional - Alex and his manager, Juliene, Felix, - good customer service manager, Juliene, Felix, - good customer service More
by Zprashad
August 29, 2023
Dealer has meet over and above for me. Thank you always being there when I need you. Thank you always being there when I need you. More
by jjthoman
