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Universal Nissan
Orlando, FL
2,545 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,545 reviews
October 05, 2023
I had a great buy experience with my salesperson Jeffrey! Jeffrey and The finance department made the whole effortless no haggling! Jeffrey and The finance department made the whole effortless no haggling! More
by Customer
Verified Customer
October 05, 2023
I purchased a car here and had a wonderful car buying experience. Luis my salesperson and Felix in finance are excellent!!! experience. Luis my salesperson and Felix in finance are excellent!!! More
by Futurebuyer
October 04, 2023
The Sales Department was very helpful and made my experience of buying a new car great!!! experience of buying a new car great!!! More
by Karen york
October 01, 2023
Dishonesty at closing. The conditions that I agreed on wasn’t maintained by the ones with final decision during closing. Very deceiving and disappointing experience. The conditions that I agreed on wasn’t maintained by the ones with final decision during closing. Very deceiving and disappointing experience. More
by Marcelo
Employees Worked With
The ones behind the high desk area
September 30, 2023
I would like to say my account executive , Mr Josh Lugo gave me an outstanding attendance and a very special solution to my car purchase. I am very happy with him and the Universal Nissan. I will buy again gave me an outstanding attendance and a very special solution to my car purchase. I am very happy with him and the Universal Nissan. I will buy again with Josh and soon . Thank you Josh. Ranan Katz More
by Ranan Katz
Employees Worked With
September 30, 2023
Our sales rep Sarfaraz was extremely helpful throughout our car buying process. Would highly recommend him. our car buying process. Would highly recommend him. More
by Jboane1
Employees Worked With
September 24, 2023
Muy buena experiencia de compra en Universal Nissan. Muy contentos con nuestro auto nuevo. Gracias Gilberto Muy contentos con nuestro auto nuevo. Gracias Gilberto More
by DAYMERIS29
Employees Worked With
September 23, 2023
Very good experience with Sarfaraz Ahmed my sales professional today. Explained every detail about the vehicle I purchased today. Was a pleasure working with him. Would highly recommend. professional today. Explained every detail about the vehicle I purchased today. Was a pleasure working with him. Would highly recommend. More
by penelson007
Employees Worked With
September 22, 2023
Mr. Eliab Sterling was outstanding in helping me attain my 2021 Nissan Rogue SV. Mr. Sterling was patient and understanding. He showed me quite the selection of used vehicles. Took his time explaining e my 2021 Nissan Rogue SV. Mr. Sterling was patient and understanding. He showed me quite the selection of used vehicles. Took his time explaining each one which was incredible to know his knowledge of used vehicles. Every step of the way, Mr. Sterling was there ensuring I was comfortable with the entire process. The rest of the management team were more than amazing. It's no wonder why your establishment is so well known around Orlando area. My wife loves the new rogue and so does my boys. Thank you guys at Universal Nissan again for coming through again in continuing my purchasing with your establishment since 2013. Frankie Garcia 09/21/2023 purchased the 2021 Nissan Rogue SV. More
by Fgarcia1971
