
Universal Nissan
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Robin was such a great person to work with. He was very knowledgeable. He was very patient by keeping in touch with us for 6 months to get us into what we wanted. He made sure that we left with a great dea knowledgeable. He was very patient by keeping in touch with us for 6 months to get us into what we wanted. He made sure that we left with a great deal and a beautiful car! :-) My husband and I are super happy with the service we received. We will always recommend our family and friends to Universal Nissan! Robin rocks!! More
Our van had literally blown up so we needed a new one. We felt that Universal should have some culpability since it had been in for a diagnosis 13 days early. We ended up with the GM, Al Chalachatori and We felt that Universal should have some culpability since it had been in for a diagnosis 13 days early. We ended up with the GM, Al Chalachatori and he was rude and arrogant. He recorded us without our knowledge. He wouldn't listen to anything we had to say. When it came time to price up the van we wanted, he gave the salesman a price almost $2,000 above book retail and close to $5,000 above what other dealers were getting. I wrote a letter to Nissan and I am waiting for a reply. This is by far the worst dealership and worst car experience I have ever had. We originally went there for repair because they had such a good rating with BBB and we were from out of town. I hope other people check deeper and don't go there. More
WELL IT WAS A VERY LONG DAY BUT IT TURNED OUT TO BE THE BEST DAY OF MY LIFE. BECAUSE, I LEFT WITH A SMILE ON MY FACE SINCE I GOT MY NEW CAR A 2011 VERSA SEDAN. CHRIS OLIVA MADE IT WORK FROM START TO FINISH BEST DAY OF MY LIFE. BECAUSE, I LEFT WITH A SMILE ON MY FACE SINCE I GOT MY NEW CAR A 2011 VERSA SEDAN. CHRIS OLIVA MADE IT WORK FROM START TO FINISH. HE WAS SO NICE TO US, VERY ACKNOWLEDGE AND VERY DETAILED ABOUT EVERYTHING. HE ANSWER EVERY SINGLE QUESTION WE HAD. HE DIDNT LEAVE US WITH ANY DOUBTS OR ANYTHING. BEST SALESPERSON I EVER SPOKEN TOO. THE MANAGER CESAR ROBLES WAS ALSO VERY POLITE TO US HE EXPLAINED EVERYTHING TO US FROM THE CAR, TO THE INSURANCE TO THE VERY SMALLEST DETAIL YOU DONT THINK ABOUT. I AM VERY THANKFUL TO CHRIS OLIVA AND CESAR ROBLES. WOULD DEFINITELY RECOMEND THIS DEALER AND WOULD CONSIDERATE FOR THE NEXT PURCHASE. More
As soon as I spoke with Chris Oliva on the phone he was super courteous, and upon meeting him he exceled in his service to me. Fantastic salesperson, great people person. Mr. Hiram Rivera was also an amaz super courteous, and upon meeting him he exceled in his service to me. Fantastic salesperson, great people person. Mr. Hiram Rivera was also an amazing man to deal with. Great Great service.! More
My husband and I have had some credit problems in the past and thought we wouldn't be able to finance a vehicle for the payment we wanted and the price we were hoping for. After researching for weeks, I past and thought we wouldn't be able to finance a vehicle for the payment we wanted and the price we were hoping for. After researching for weeks, I booked an appointment to the dealer online. I was surprised that Brett called me the next morning to get us started on the financing process without coming into the dealer. He was quick to return my calls and we were feeling confident that we would have something at the end of the day that was reliable and gas efficient. He allowed me to test drive my first option and after that, he helped ease my concerns by showing me exactly what I was looking for. I purchased my second Hyundai Sonata with Brett and I'm loving my new car. After a little bit of negotiations, I feel both sides came out winning. They were willing to work with us and my husband and I felt like we got a great deal. I look forward to getting another car from these guys in the coming months. More
I wanted to take a moment to say how good of an experience we had. I've purchased several cars in the past and my experiences weren't the best. I submitted my information online and Guillermo Fari experience we had. I've purchased several cars in the past and my experiences weren't the best. I submitted my information online and Guillermo Faria contacted me right away. He actually answered all my questions and provided me with the best price up front. I scheduled an appointment and took my Sentra home within the hour.I highly recommend Universal Nissan, specially the internet department as a method to buying your next car. Thanks alot Universal... More
We did not think we would be able to purchase a "newer" van due to our credit history. We went into the Dealership with the idea that there was not going to be a way they are gonna finance us. Not "newer" van due to our credit history. We went into the Dealership with the idea that there was not going to be a way they are gonna finance us. Not only were they able to help us out (we filed bankruptcy in 2008 due to a heart attack and job loss ) with a loan but they did not make us feel "small" .We felt and still feel like part of the Family. We did not buy a Nissan,we bought a Town and Country. My wife has been fully satisfied with it and has helped her greatly to have a reliable van to take our disabled kids back and forth to hospital visits. Brett Livingston was for us a real blessing handling our sale. He went above and beyond. I am a restaurant manager and I know people have a choice when going out to eat. When people ask me where I choose to buy my new or used vehicles I will tell them Universal Nissan ! Tell Brett hello and Joe and Angela said Hi More
I am a single mother of three and I was very nervous going to buy my vehicle. Universal Nissan made me feel at ease.The salesman was very nice and not pushy. The General Sales Manager went out of his wa going to buy my vehicle. Universal Nissan made me feel at ease.The salesman was very nice and not pushy. The General Sales Manager went out of his way to make sure I got a great deal. They worked with me with the price and car that suited my needs. I will definitely recommend Universal Nissan to my family and friends. More
I went to buy a NIssan Rogue but since I couldn't get a higher loan they show me different options. During all the time the sales person and everyone who worked in there were really nice and helpful. I l higher loan they show me different options. During all the time the sales person and everyone who worked in there were really nice and helpful. I liked the service I received and I would definitely come back in future for a new car. More
They are an awesome dealership & I would highly reccomend them to anyone. They are friendly helpful & fair, they don't jerk you around & they stand behind their word & THEIR CARS. I cant believe t reccomend them to anyone. They are friendly helpful & fair, they don't jerk you around & they stand behind their word & THEIR CARS. I cant believe the way they take care of you and your family in the showroom. I will definetely be staying with this exquisite dealership. More