Universal Nissan

An exceptional service was provided by my salesman Mr. Axel Machin. He has been extremely helpful, courteous and very professional from the beginning. It took us two visits to decide on the car and during Axel Machin. He has been extremely helpful, courteous and very professional from the beginning. It took us two visits to decide on the car and during both visits he gave his 110% to us. He took his time to throughly explained each vehicles details. He never rushed us or pressured us in buying a vehicle. Honestly he met and exceeded all my expectations. As long as he is at Universal Nissan they have earned my business. Great job by Axel Machin. He truly needs to be recognized. Thank you. More

I had a wonderful first car buying experience. They really took care of me. We walked in and got to look around without people bothering us. We only had to tell them once that we wanted to look around really took care of me. We walked in and got to look around without people bothering us. We only had to tell them once that we wanted to look around first. When I was ready to look at the vehicle closer Chris was assigned to us right away. Chris was extremely thorough and made sure I was completely educated on the vehicle. Even on the test drive he directed me to different aspects of the vehicle so I could feel it first hand. Once I officially bought the car, it was after 11pm. Chris stayed with me and explained the Bluetooth, xm, and navigation system. I plan to recommend my family to Chris specifically. More

I had a great experience at Universal Nissan. Brett was very friendly and knowledgeable. He listened to what I wanted in a car and brought me something that exactly matched that list. Cesar, too, helped very friendly and knowledgeable. He listened to what I wanted in a car and brought me something that exactly matched that list. Cesar, too, helped me make an informed decision with regard to the financing / extended protection plans. I would definitely recommend your dealership. More

I would recommend this dealership because we had great service and I am very happy with my new car. It was raining really bad when we went to look for a car and Bob stood out in the rain for almost an ho service and I am very happy with my new car. It was raining really bad when we went to look for a car and Bob stood out in the rain for almost an hour till we could decide on a car. great dealership. More

Brett was a very courteous and informative sales person who took the time to fully answer all of my questions and make sure that I was fully satisfied with the process. My experience with Brett was a posi who took the time to fully answer all of my questions and make sure that I was fully satisfied with the process. My experience with Brett was a positive one, and the main reason why I decided to purchase the car from Universal. More

Brett was awesome great customer service, was not trying to push a car that we didn't care for, if anything he was looking for the best deal and the best way to satisfied us. His personality was amazing, v to push a car that we didn't care for, if anything he was looking for the best deal and the best way to satisfied us. His personality was amazing, very friendly and professional of his way of doing business. For sure I will recommend Universal Nissan and of course Brett as a sales rep. More

Mike and Universal Orlando Nissan were amazing! His detailed knowledge of the product and his personal interaction with me and my family far exceeded my expectations! I left knowing that I have a frien detailed knowledge of the product and his personal interaction with me and my family far exceeded my expectations! I left knowing that I have a friend for life with Mike and Nissan! It was a long day, but well worth it in the end! More

i had a very good experience at nissan dealership. everyone was nice. my salesman jose was very pleasent and nice. he also had a very nice smile, which made very approcable. i bought a car for me that everyone was nice. my salesman jose was very pleasent and nice. he also had a very nice smile, which made very approcable. i bought a car for me that is reaible and dependable. i would tell any one that i know who is liiking for a car to go to universal nissan. More

From the very first conversation I had on the phone with Brett Livingston he gave me a sense of really knowing his product and what a competitive price he could give us. I had talked to quite a lot of deale Brett Livingston he gave me a sense of really knowing his product and what a competitive price he could give us. I had talked to quite a lot of dealers including non-Nissan dealers and sounded like he really wanted to sell us a car. We made an appointment for the next day and on the way to the dealership I received a phone call from Universal Nissan that Mr. Livingston was currently with another customer and that his associate Guillermo Faria would be waiting to help us. Mr. Faria met us at the agreed time. He introduced himself, took us on a test drive and explained all of the details concerning the automobile. He took his time and answered every question. At no time did he act like he wanted to make a quick sale and get us out the door. He was very professional and polite. It was overall a great experience. Mr. Livingston followed up with several phone calls, making sure we were satisfied with the car. Mr. De Oliveira, the fiance person was extremely helpful and offered many suggestions on how we could save money. I tell you I was very impressed with the whole experience. More

Our sales person went above and beyond to make sure our experience was great He went out of his way to make sure that a service issue for my trade in was resolved. He also made sure that the garage door experience was great He went out of his way to make sure that a service issue for my trade in was resolved. He also made sure that the garage door opener and the cd's i left in my trade in were sent back to me via email. More