Universal Nissan

I had a great experience at Universal Nissan. Brett was very friendly and knowledgeable. He listened to what I wanted in a car and brought me something that exactly matched that list. Cesar, too, helped very friendly and knowledgeable. He listened to what I wanted in a car and brought me something that exactly matched that list. Cesar, too, helped me make an informed decision with regard to the financing / extended protection plans. I would definitely recommend your dealership. More

I would recommend this dealership because we had great service and I am very happy with my new car. It was raining really bad when we went to look for a car and Bob stood out in the rain for almost an ho service and I am very happy with my new car. It was raining really bad when we went to look for a car and Bob stood out in the rain for almost an hour till we could decide on a car. great dealership. More

Brett was a very courteous and informative sales person who took the time to fully answer all of my questions and make sure that I was fully satisfied with the process. My experience with Brett was a posi who took the time to fully answer all of my questions and make sure that I was fully satisfied with the process. My experience with Brett was a positive one, and the main reason why I decided to purchase the car from Universal. More

Mike and Universal Orlando Nissan were amazing! His detailed knowledge of the product and his personal interaction with me and my family far exceeded my expectations! I left knowing that I have a frien detailed knowledge of the product and his personal interaction with me and my family far exceeded my expectations! I left knowing that I have a friend for life with Mike and Nissan! It was a long day, but well worth it in the end! More

i had a very good experience at nissan dealership. everyone was nice. my salesman jose was very pleasent and nice. he also had a very nice smile, which made very approcable. i bought a car for me that everyone was nice. my salesman jose was very pleasent and nice. he also had a very nice smile, which made very approcable. i bought a car for me that is reaible and dependable. i would tell any one that i know who is liiking for a car to go to universal nissan. More

Brett was awesome great customer service, was not trying to push a car that we didn't care for, if anything he was looking for the best deal and the best way to satisfied us. His personality was amazing, v to push a car that we didn't care for, if anything he was looking for the best deal and the best way to satisfied us. His personality was amazing, very friendly and professional of his way of doing business. For sure I will recommend Universal Nissan and of course Brett as a sales rep. More

From the very first conversation I had on the phone with Brett Livingston he gave me a sense of really knowing his product and what a competitive price he could give us. I had talked to quite a lot of deale Brett Livingston he gave me a sense of really knowing his product and what a competitive price he could give us. I had talked to quite a lot of dealers including non-Nissan dealers and sounded like he really wanted to sell us a car. We made an appointment for the next day and on the way to the dealership I received a phone call from Universal Nissan that Mr. Livingston was currently with another customer and that his associate Guillermo Faria would be waiting to help us. Mr. Faria met us at the agreed time. He introduced himself, took us on a test drive and explained all of the details concerning the automobile. He took his time and answered every question. At no time did he act like he wanted to make a quick sale and get us out the door. He was very professional and polite. It was overall a great experience. Mr. Livingston followed up with several phone calls, making sure we were satisfied with the car. Mr. De Oliveira, the fiance person was extremely helpful and offered many suggestions on how we could save money. I tell you I was very impressed with the whole experience. More

Our sales person went above and beyond to make sure our experience was great He went out of his way to make sure that a service issue for my trade in was resolved. He also made sure that the garage door experience was great He went out of his way to make sure that a service issue for my trade in was resolved. He also made sure that the garage door opener and the cd's i left in my trade in were sent back to me via email. More

My wife and I was treated very good. They worked with us so that we could get a better car. Being a previous customer, we was treated as family. The salesman showed us three vehicles that we could qualify f so that we could get a better car. Being a previous customer, we was treated as family. The salesman showed us three vehicles that we could qualify for. We were offered beverages while we waited, and my wife had her nails done for free. Because of the superior treatment we receive, we will always buy our cars at Universal Nissan Orlando, and tell family and friends about this dealership. Thank You Universal Nissan Orlando; Eddie & Naydeane Toatley More

I am a first time buyer and went with my Dad to Universal Nissan with the 2011 Altima 2.5 S in mind but no intentions of purchasing that night. When I entered the dealership I was a little bit nervous about Nissan with the 2011 Altima 2.5 S in mind but no intentions of purchasing that night. When I entered the dealership I was a little bit nervous about the whole process. They put me with the salesman, Michael Vand, who greeted us with a warm welcome and handshake. After I expressed interest in the Altima and the model we were looking at he took us to the lot to take a look at the car. Michael did an a fantastic job going over the differences in prices between the different packages and their contents with the 2.5 S model. He was extremely helpful and detailed in telling me about all the unique features of the car from the safety of the vehicle to the exciting features such as the intelligent key. I had researched the car before I came out there but after his overview of the entire vehicle from trunk to front I was very excited to test drive it. After the test drive we headed inside where he showed us to a table and also pointed out complimentary soft drinks to make us feel more comfortable. After some conversation and negotiating Michael was able to find us a plan that fit my financial situation and lifestyle best for purchasing the car. Not at one point did I feel he was a "pushy" salesman and he earned our trust with his obvious care for customer service. We were very pleased with the plan he presented, his demeanor, and obviously the vehicle and decided to purchase the vehicle. Furthermore, he was very helpful in telling us about all the benefits of getting your vehicles services done at the dealership and gave us a great tour of the entire place. In addition, I was very excited about the Nissan one-to-one rewards the he set us up with. In the end of the process he had left us with no questions which was very nice. I would absolutely recommend this dealership to someone and more importantly would refer them to Michael and am very excited about my recent purchase! More