Universal Nissan

I sent my information in to the dealers website asking for information on the new 2011 Altima and was immediately contacted by Guillermo Faria who provided me with price and value on my trade. He made the for information on the new 2011 Altima and was immediately contacted by Guillermo Faria who provided me with price and value on my trade. He made the whole process seemless and when I came in for my appointment the car was cleaned and ready for the test drive. Well thats all it took to realize that this was the car I wanted. Thank you Guillermo and his manager Mark Renert and the entire team at Universal Nissan. I had the best experience in purchasing this car. I would highly reccommend this group to anyone. More

The best experience i ever had in a car dealership, and i have been to severals. Customer service was fantastic. Mr. Cruz was extremely profesional and curtious to all my needs. Overall extremely satisfied w have been to severals. Customer service was fantastic. Mr. Cruz was extremely profesional and curtious to all my needs. Overall extremely satisfied with all aspects of the sales process. Will recommend to family and friends. The free nail salon was the icing on the cake. Thank you to all and a special thanks to Mr. Joe Cruz. More

This was one of the best car buying experience I have ever had. As a female purchasing a car I was very impressed. I came in with my husband and my 9 year old daughter looking at 2 specific vehicles on ever had. As a female purchasing a car I was very impressed. I came in with my husband and my 9 year old daughter looking at 2 specific vehicles on line. They sent Joe Cruz over to me and he was very personalbe and felt at ease automatically. I test drove 2010 Jeep and really like the car. As he was running numbers for me- my husband and daughter went to the 106.7 tent and meet Whitney and she got all kinds of swag. She was so excited. They also enter a contest and she won 2 Universal Studios tickets too! the Jeep was just out of our price range but we saw a 2010 Nissan Xterra and I didnt have time to test drive. I made it back in the evening and test drove the car and ended up buying it. the whole process was great and everyone was friendly. I will now contuine to purchase my vehicles from Universal Nissan. Thanks, Kimberly More

This our second car from Universal in the last six months, my wife wanted to look at the new Juke. Mike helped us understand what a Juke is (Suv or a hatchback). I love our Hyundai, we bought the Juke months, my wife wanted to look at the new Juke. Mike helped us understand what a Juke is (Suv or a hatchback). I love our Hyundai, we bought the Juke and she loves it. Thank you Semo and Mike for making her happy. More

Robin was such a great person to work with. He was very knowledgeable. He was very patient by keeping in touch with us for 6 months to get us into what we wanted. He made sure that we left with a great dea knowledgeable. He was very patient by keeping in touch with us for 6 months to get us into what we wanted. He made sure that we left with a great deal and a beautiful car! :-) My husband and I are super happy with the service we received. We will always recommend our family and friends to Universal Nissan! Robin rocks!! More

Our van had literally blown up so we needed a new one. We felt that Universal should have some culpability since it had been in for a diagnosis 13 days early. We ended up with the GM, Al Chalachatori and We felt that Universal should have some culpability since it had been in for a diagnosis 13 days early. We ended up with the GM, Al Chalachatori and he was rude and arrogant. He recorded us without our knowledge. He wouldn't listen to anything we had to say. When it came time to price up the van we wanted, he gave the salesman a price almost $2,000 above book retail and close to $5,000 above what other dealers were getting. I wrote a letter to Nissan and I am waiting for a reply. This is by far the worst dealership and worst car experience I have ever had. We originally went there for repair because they had such a good rating with BBB and we were from out of town. I hope other people check deeper and don't go there. More

WELL IT WAS A VERY LONG DAY BUT IT TURNED OUT TO BE THE BEST DAY OF MY LIFE. BECAUSE, I LEFT WITH A SMILE ON MY FACE SINCE I GOT MY NEW CAR A 2011 VERSA SEDAN. CHRIS OLIVA MADE IT WORK FROM START TO FINISH BEST DAY OF MY LIFE. BECAUSE, I LEFT WITH A SMILE ON MY FACE SINCE I GOT MY NEW CAR A 2011 VERSA SEDAN. CHRIS OLIVA MADE IT WORK FROM START TO FINISH. HE WAS SO NICE TO US, VERY ACKNOWLEDGE AND VERY DETAILED ABOUT EVERYTHING. HE ANSWER EVERY SINGLE QUESTION WE HAD. HE DIDNT LEAVE US WITH ANY DOUBTS OR ANYTHING. BEST SALESPERSON I EVER SPOKEN TOO. THE MANAGER CESAR ROBLES WAS ALSO VERY POLITE TO US HE EXPLAINED EVERYTHING TO US FROM THE CAR, TO THE INSURANCE TO THE VERY SMALLEST DETAIL YOU DONT THINK ABOUT. I AM VERY THANKFUL TO CHRIS OLIVA AND CESAR ROBLES. WOULD DEFINITELY RECOMEND THIS DEALER AND WOULD CONSIDERATE FOR THE NEXT PURCHASE. More

As soon as I spoke with Chris Oliva on the phone he was super courteous, and upon meeting him he exceled in his service to me. Fantastic salesperson, great people person. Mr. Hiram Rivera was also an amaz super courteous, and upon meeting him he exceled in his service to me. Fantastic salesperson, great people person. Mr. Hiram Rivera was also an amazing man to deal with. Great Great service.! More

My husband and I have had some credit problems in the past and thought we wouldn't be able to finance a vehicle for the payment we wanted and the price we were hoping for. After researching for weeks, I past and thought we wouldn't be able to finance a vehicle for the payment we wanted and the price we were hoping for. After researching for weeks, I booked an appointment to the dealer online. I was surprised that Brett called me the next morning to get us started on the financing process without coming into the dealer. He was quick to return my calls and we were feeling confident that we would have something at the end of the day that was reliable and gas efficient. He allowed me to test drive my first option and after that, he helped ease my concerns by showing me exactly what I was looking for. I purchased my second Hyundai Sonata with Brett and I'm loving my new car. After a little bit of negotiations, I feel both sides came out winning. They were willing to work with us and my husband and I felt like we got a great deal. I look forward to getting another car from these guys in the coming months. More

I wanted to take a moment to say how good of an experience we had. I've purchased several cars in the past and my experiences weren't the best. I submitted my information online and Guillermo Fari experience we had. I've purchased several cars in the past and my experiences weren't the best. I submitted my information online and Guillermo Faria contacted me right away. He actually answered all my questions and provided me with the best price up front. I scheduled an appointment and took my Sentra home within the hour.I highly recommend Universal Nissan, specially the internet department as a method to buying your next car. Thanks alot Universal... More