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Universal Nissan

Orlando, FL

4.5
2,512 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,512 reviews

April 23, 2011

This is our second purchase from Universal Nissan, both with Mike Jahangir. He is an exceptional salesman! First, we purchased a used Toyota Matrix in 2006 and we just traded that in for a new Nissan Sentr More

by JaimeLopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jahangir
April 23, 2011

I was treated with respect , all of my questions were answered & the entire staff went out of their way to give me the best possible deal . I felt satisfied that I had a fair exchange wh More

by michele simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Nordine
April 21, 2011

I went to the dealer for a specific car and learn the SUV I thought I wanted had no rear air in its 3 rows of seating. Robin and Chris were able to negotiate the next step up in that model (with lots of upgr More

by ashley pathfinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Johnson (sales), Chris, Adriano
April 21, 2011

This is the 5th Nissan that I've purchased from Universal Nissan. I've always received an AWOSOME service. My last purchase was a 2011 Nissan Maxima. I was surprised with the speed of my purchase transaction More

by anthonyferr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL VAND
April 20, 2011

As I have done in the past, I will continue to recommend this Dealership to all my family and friends because of the excellent business practice that they maintain. I also recommend my salesman Mike Jahang More

by Carmen F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jahangir
April 16, 2011

Fast internet response,good pricing and very courteous and thorough finalization of the sale. We are very satisfied with the dealership and the people involved with the sale of our 2011 Sentra vehicle. We More

by NBIFFAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
April 14, 2011

My experience with Universal Nissan and Chris Oliva was a good one for the most part. The only 2 things that I have issue with is the fact that I did not get payments as low as I would have liked it to be a More

by nwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oliva
April 10, 2011

Amazing people, great service, very knowledgeable and truly understand what customer service is all about. Made the right choice when I chose this dealer. Thanks so much to this team for making the exper More

by Dmind99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas, Sales Manager, Financing Dept
April 09, 2011

The thought of buying a new car always made me cringe. I did not want to deal with pushy sales people. Thankfully that was not the case when I went to Universal Nissan Orlando. The sales guy was attentive,c More

by lesprez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose St. Hilaire, Anthony Guillume
April 09, 2011

Great experience with the sales person and financing department at dealership. I received help all the way.They solve my problem in financing my new car. No pressure to buy. They found the car I wante More

by mijose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose St.Hilaire and Financing Dept
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