Universal Nissan

Robin was such a great person to deal with that I actually WANTED to go online and leave this positive review! I've been through nightmare after nightmare with my previous car purchase experiences a actually WANTED to go online and leave this positive review! I've been through nightmare after nightmare with my previous car purchase experiences and honestly I just assumed it woudl be the same -- but not this time. Robin was so helpful and informative -- he actually got me into the EXACT car I wanted and I didn't have to compromise my "wish list" because I got a great deal too. I actually made this transaction via online, phone calls and many text messages since I live in Ft. Lauderdale. By the time the "deal was done" all I had to do was drive up to Orlando and sign away. I arrived late Friday night after the drive up, and Robin was waiting for me patiently. We did a quick test drive (I WAS IN LOVE!) and went to start the paperwork. He had everything ready to go -- it was so fast and easy! Robin even took the time, late on a Friday night, to go through the user manual with me and show me all the features of my new car and explain how they work -- that was a first! I never had a car sales person take the time (and be genuinely patient about it) to explain every little feature. He even took me to the car to set up the Bluetooth with my cell phone - he was SO NICE!!! The rest of the staff at this dealership were very nice too. I will absolutely 100% reccomend anyone who is looking for a Nissan to contact Robin Johnson at this dealship and work with a genuinely nice and informative person. THANK YOU!!! And I LOOOOOOOOOOOOOOOOOOOOOOOOOVE my new car!!! More

Service was impeccable from quote to final sale. All the gentlemen I worked with were more than helpful and appreciative of my business. They truly give meaning to the idea they want to earn your business. gentlemen I worked with were more than helpful and appreciative of my business. They truly give meaning to the idea they want to earn your business. They really mean it!! I walked in just looking to test drive a car (that I couldn't afford) and I left leasing a car with all the bells and whistles I could actually afford. I left excited and fulfilled. This was a great experience! More

Sarfaras was very willing to help us. He worked with us to find the car and price that was right for us. He let us test drive vehicles and sit in vehicles to see what best fit our needs. I appreciate all to find the car and price that was right for us. He let us test drive vehicles and sit in vehicles to see what best fit our needs. I appreciate all of the help. I will definitely recommend this dealership to anyone who is looking for a vehicle. More

The salesman was very courteus and friendly. He worked out differents options to met my financial needs. Also he gave us a great description and demostration of vehicle features. out differents options to met my financial needs. Also he gave us a great description and demostration of vehicle features. More

I was very pleased with how I was treated at this dealership and with the salesman Willie Mendez. I was not pressured at all which is very important to me. If, I feel pressured I usually walk out. dealership and with the salesman Willie Mendez. I was not pressured at all which is very important to me. If, I feel pressured I usually walk out. The funny part of this whole buying expierence was when I arrived there were many saleman in the lobby but, I went up to Willie. I didn't remember but, he did that I bought a Nissan Pathfinder in 1998 from him at another dealership he worked at that time. I was pretty impressed he remembered. It was along time ago and I know he must have sold many vehicles since then. I would look him up again to buy another vehicle. Willie did a great job! I feel that I was treated with respect. Keep up the good work! Thank you More

Axel was with us every step of the way and made sure we walked away with a great car that we could afford. He was very polite and sensitive to our needs. Always remembered our names and little things we to walked away with a great car that we could afford. He was very polite and sensitive to our needs. Always remembered our names and little things we told him that he would mention later which means he was actually listening to us. More

I RECOMMEND UNIVERSAL NISSAN TO MY FRIENDS AND FAMILY BECAUSE THEY HAVE GOOD PRICES AND THERE VERY FRIENDLY AND THEY TRY THERE BEST TO GET YOU WHAT YOU WANT AND HOW MUCH U COULD AFFORD . IM VERY SATIFY W BECAUSE THEY HAVE GOOD PRICES AND THERE VERY FRIENDLY AND THEY TRY THERE BEST TO GET YOU WHAT YOU WANT AND HOW MUCH U COULD AFFORD . IM VERY SATIFY WITH THERE SERVICE. YOUR TRULY A VERY SATIFY CUSTOMER :) More

I stopped by to look at a new car but on the way to that new car we passed a used car that caught my eye. John explained everything about the car and we took it for a test drive. I fell in love with it bu new car we passed a used car that caught my eye. John explained everything about the car and we took it for a test drive. I fell in love with it but it was more car than I thought I could afford. John went to work for me and in the end, I drove away in the most beautiful car ever! It was the most pleasant car buying experience I've ever had. THANK YOU, JOHN BOOTH! More

Deya & Axel are the best. Did their best to make sure we were happy. This is the 4th vehicle we have purchased or leased at this dealership. Always work with Deya. we were happy. This is the 4th vehicle we have purchased or leased at this dealership. Always work with Deya. More

It was a Very professional and friendly team- It was a pleasure doing business with them. Great experience from start to finish--- would def. Recommend universal Nissan! pleasure doing business with them. Great experience from start to finish--- would def. Recommend universal Nissan! More