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Universal Nissan
Orlando, FL
2,512 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,512 reviews
May 20, 2011
he took the time to explain everything. Very personable.I also didn't feel that I was being taken advantage of. Sultan also helped my husband who is handicapped in and out of the car test driving the Rogue. also didn't feel that I was being taken advantage of. Sultan also helped my husband who is handicapped in and out of the car test driving the Rogue. I had some questions a few days later and we went back to him and he took the time to answer my questions. More
by wolff
Employees Worked With
Sultan Bash
May 16, 2011
Brett was an excellent salesperson, very positive, outgoing and willing to work with us till the last minute. He was very professional, family oriented and flexible all the way. In the four to five ou outgoing and willing to work with us till the last minute. He was very professional, family oriented and flexible all the way. In the four to five ours we spent at the dealer, he was very calm, supportive and most of all knowledgeable about the subject. Universal Nissan, should be lucky of having such a nice and wonderful human being working for them. Thanks Brett! More
by StanKen
Employees Worked With
Brett Livingston
May 12, 2011
it was a great pleasure too by a new car by you , Mr Ahmed SARFARAZ is a great professional dealer and he know very good how to work with the buyer who wanted to buy for abroad thank Mr Ahmed i was ve Ahmed SARFARAZ is a great professional dealer and he know very good how to work with the buyer who wanted to buy for abroad thank Mr Ahmed i was very very very satisfy next time when i wa*were there i will not miss to visit you More
by kmagloire
Employees Worked With
ahmed sarfaraz
May 10, 2011
From start to finish our experience at Universal Nissan was great. It's the second time I purchase a new vehicle from this dealership. Our saleperson was very friendly and helpful. I would totally recommen was great. It's the second time I purchase a new vehicle from this dealership. Our saleperson was very friendly and helpful. I would totally recommend this dealership to a family or friend in the Orlando area. More
by bparrilla
Employees Worked With
Ahmed Nordine
May 09, 2011
Both Angelo and JC really took care of me in finding what I was looking for. They made easy, made me feel comfortable with my purchase. Adriano in the finance department explained everything needed to know I was looking for. They made easy, made me feel comfortable with my purchase. Adriano in the finance department explained everything needed to know in regards to the finance of my new vehicle. More
by avelasquez
Employees Worked With
Angelo Rivera, JC, Adriano
May 07, 2011
Brett took the time to answer all my concern about buying the car I liked.Explain all the details about the car I purchase. Brett is well inform in the cars he sells, I would recommend him to my friends and the car I liked.Explain all the details about the car I purchase. Brett is well inform in the cars he sells, I would recommend him to my friends and family members. all the employees at this dealership were very helpful. More
by aperez
Employees Worked With
Brett Livington
May 05, 2011
I was very pleased with my purchase experience at Universal Nissan Orlando. From the moment I walked through the doors everything went smoother than even I could have imagined. Louis was knowledgeab Universal Nissan Orlando. From the moment I walked through the doors everything went smoother than even I could have imagined. Louis was knowledgeable, pleasant and professional. I never felt pressured. He is an assest to your organization. I love my Sentra and will definitely recommend this dealership to friends and family. Thank you. More
by mcojet
Employees Worked With
Louis C. Joseph
May 01, 2011
Best dealer ever because he hooked me up, was very friendly, easy on the eyes, and very, very helpful. I would do it all over again just because the service was that fantastic!!!!!! Only thing I was s friendly, easy on the eyes, and very, very helpful. I would do it all over again just because the service was that fantastic!!!!!! Only thing I was sad about was the trade-in value of my jeep wrangler that I miss oh so much More
by AndieLynn
Employees Worked With
Chris Oliva
May 01, 2011
well to start this dealer was cool he didnt rush me into buying the car and let me take my time. This person also did a good job explaining what the cars features and also should me all the steps and prices buying the car and let me take my time. This person also did a good job explaining what the cars features and also should me all the steps and prices step by step. I would really recomend someone to buy a car at this dealership and ask for william mendez. More
by yoni908
Employees Worked With
William Mendez
April 26, 2011
I just recently bought a brand new 2011 Nissan Versa and am very happy with my purchase. Christopher was very professional, informative, friendly and patient. He helped me find an awesome car within my budg am very happy with my purchase. Christopher was very professional, informative, friendly and patient. He helped me find an awesome car within my budget and really made me feel comfortable with my car purchase. More
by dparra32
Employees Worked With
Christopher Oliva
