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Universal Nissan
Orlando, FL
2,512 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,512 reviews
June 10, 2011
My daughter bought a car from Robin Johnson at Universal Nissan a year ago. We were very pleased with the excellent service and friendliness we received. When I began looking for a small-size truck, I calle Nissan a year ago. We were very pleased with the excellent service and friendliness we received. When I began looking for a small-size truck, I called Robin. Once again, he surpassed our expectations with wonderful, efficient service. His personality is very welcoming and my family has enjoyed buying cars from him. We would definitely recommend Robin and this dealership to anyone. More
by pamt05
Employees Worked With
Robin Johnson
June 10, 2011
Very friendly people. Would come back in the future for my next car. Ahmed helped me make the right choice for a vehicle. We love our new Nissan Sentra. my next car. Ahmed helped me make the right choice for a vehicle. We love our new Nissan Sentra. More
by jessedelam
Employees Worked With
Ahmed Nordine
June 09, 2011
I purchased a vehicle last year from Robin Johnson and so when I needed another vehicle I knew who to contact. He is the nicest salesman I have ever dealt with. I don't live in Orlando but drove there from when I needed another vehicle I knew who to contact. He is the nicest salesman I have ever dealt with. I don't live in Orlando but drove there from Gainesville, Florida, to purchase this vehicle. Robin wasn't at work when I arrived, but came right on down to the dealership to wait on me. He explained everything, made sure I understood any changes, made sure I knew all about the vehicle I was purchasing. I can honestly say that if I need another vehicle I will be calling Robin. What a great salesman! More
by charlene thomas
Employees Worked With
Robin Johnson
June 07, 2011
Because, they treat me very well. They show me the car that I was looking for. They facilitaded the purchase, I took the car at the same day. that I was looking for. They facilitaded the purchase, I took the car at the same day. More
by volneirodrigues
Employees Worked With
Angelo Rivera
June 07, 2011
Robin was very pleasant to work with. He had answers to all the questions we had; and he went far beyond what was required to sell the car, even to the point of coming to our home. Having researched price all the questions we had; and he went far beyond what was required to sell the car, even to the point of coming to our home. Having researched prices on the car we wanted, we were very pleased with the price also. More
by orrville
Employees Worked With
Robin Johnson
June 04, 2011
Mike was very knowledgeable about the car we were looking at. On the test drive he pointed out several key features of the cars special options. The entire staff was friendly and helpfull. The dealership sta at. On the test drive he pointed out several key features of the cars special options. The entire staff was friendly and helpfull. The dealership stayed open past closing time to finish the paperwork for us buying the car. More
by kgalbraith
Employees Worked With
Mike Jahangir
June 04, 2011
Jose, his manager and Adriano were excellent. The service was great and the car that I took home was the best. Thank-You guys for the EXCELLENT service. was great and the car that I took home was the best. Thank-You guys for the EXCELLENT service. More
by jertbou
Employees Worked With
Jose St. Hilaire
June 03, 2011
Ron Thomas was very knowledgeable and was able to get us into the perfect car for our family. Not pushy at all, he allowed us to make a great decision on which car would be perfect for our needs and got us into the perfect car for our family. Not pushy at all, he allowed us to make a great decision on which car would be perfect for our needs and got us a great deal. We will definately return the next time that we are ready to purchase a vehicle. We met Ron almost a year before we were ready to pull the trigger on a purchase and he was just as friendly with us that day as if we were there to purchase a car immediately. When we returned there was nobody that we would have felt more comfortable with than Ron. Extremely satisfied. More
by lebld006
Employees Worked With
Ron Thomas
June 01, 2011
Our experience with Universal Nissan was amazing. Friendly staff and very professional. They treated us like VIP. It was a hassle free environment and we felt no pressure as far as buying a new car i Friendly staff and very professional. They treated us like VIP. It was a hassle free environment and we felt no pressure as far as buying a new car is concerned. They showed us the vehicle we wanted and some other options, let us test drive and then let us make our decision with no pressure. We were in and out of there in no time. We would definately recommend Universal Nissan Orlando to anyone looking to purchase a vehicle. If you want a great car shopping experience, this is the place to go. I love my new Nissan Altima!!!!! More
by jsisco74
Employees Worked With
Jonathan Aquino, Ahmed Nordine
