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Universal Nissan
Orlando, FL
2,512 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,512 reviews
July 04, 2011
My process begin with Daya over the internet. He was not pushy or invasive but always available to answer my questions. I took my test drive with Chris who was extremely knowledgable on all features (convie pushy or invasive but always available to answer my questions. I took my test drive with Chris who was extremely knowledgable on all features (convience, performance and safety) of the vehicle. I knew I had a great deal on the vehicle... I enoyed working with Universal Nissan. They worked with me when a slight descrepency came up on the trade in value of my vehicle and I was happily able to drive my new car home! More
by cc716
Employees Worked With
Daya Oumallal and Chris Oliva
July 03, 2011
We had the best car buying experience we have ever had. From the sales person Mike Jahangir to the the finace manager. Not only friendly but very timeley. We will defintely recomend Universal Nissan. From the sales person Mike Jahangir to the the finace manager. Not only friendly but very timeley. We will defintely recomend Universal Nissan. More
by durrock
Employees Worked With
Mike Jahangir
June 30, 2011
EVERYONE AT UNIVERSAL NISSAN WAS WONDERFUL. THEY WERE KNOWLEDGEABLE AND HELPFUL. WE HAVE PURCHASED SEVERAL NISSANS AT UNIVERSAL NISSAN AND WILL CONTINUE TO DO SO. JOSE ST.HILLAIRE IS A WONDERFUL SALESPER KNOWLEDGEABLE AND HELPFUL. WE HAVE PURCHASED SEVERAL NISSANS AT UNIVERSAL NISSAN AND WILL CONTINUE TO DO SO. JOSE ST.HILLAIRE IS A WONDERFUL SALESPERSON, VERY KIND AND WILLING TO GO THE EXTRA MILE. More
by LELA2198
Employees Worked With
JOSE ST HILLAIRE
June 29, 2011
from the moment we walked in to the dealership until we left everyone there was so welcoming and kind. we already consider the crew there friend of ours,and on top of that they worked extremely hard to hel left everyone there was so welcoming and kind. we already consider the crew there friend of ours,and on top of that they worked extremely hard to help us into the car we wanted. we would recommend this dealership to anyone!!!! More
by catcyr22
Employees Worked With
brett livingston and guillermo
June 28, 2011
Today June 27, 2011 I Juan Vazquez went to service my Sentra,while in the process I met MR.Brett Livingston which I am glad I did due to this individual was very attentive and knows about what he does. I Sentra,while in the process I met MR.Brett Livingston which I am glad I did due to this individual was very attentive and knows about what he does. I want to say Thank You to Brett Livingston and to Universal Nissan Orlando for the experience and the attention that I received. Keep up with your Good job Universal Nissan Orlando. Juan Vazquez More
by juan6530
Employees Worked With
Brett A. Livingston
June 28, 2011
I got my new leased Car on 06/26/11 with the help of Mike Johangir. Mike was verry knowledgeable and very helpful. I'm very pleased with my experience and my new Nissan. Johangir. Mike was verry knowledgeable and very helpful. I'm very pleased with my experience and my new Nissan. More
by abbaroudi
Employees Worked With
Mike Jahangir
June 28, 2011
Angelo went above and beyond helping find the perfect vehicle! Angelo thank you so much for your help when I purchased my 2011 Nissan Altima that I LOVE! I'm really excited and happy and it's all thanks vehicle! Angelo thank you so much for your help when I purchased my 2011 Nissan Altima that I LOVE! I'm really excited and happy and it's all thanks to you. More
by Xramirez
Employees Worked With
Angelo Rivera
June 28, 2011
Brett from Universal Nissan was persistent but very low key. He contacted me several times over a period of months but was never invasive. He earned my business. When I was ready to buy a car, I went to Un key. He contacted me several times over a period of months but was never invasive. He earned my business. When I was ready to buy a car, I went to Universal Nissan first. I didn't need to shop anywhere else. Sultan worked very hard to find exactly the right car for me that had good gas mileage, space to carry 'stuff' and was priced within my budget. I am exceptionally happy with the service I received at Universal Nissan and it will be the first dealership I visit when it's time to buy another car. More
by stevenzaretsky
Employees Worked With
Brett Livingston, Sultan Bash
June 26, 2011
My wife and I had a great experience at Universal Nissan. We came to the dealership looking to trade our SUV for an economy car which could be better on gas. Michael Vand was the salesman that helped us, a We came to the dealership looking to trade our SUV for an economy car which could be better on gas. Michael Vand was the salesman that helped us, and he immediately catered to our needs. We looked at a Nissan Altima initially, but the total amount was not in our budget. We then told him what we wanted to spend, and asked him what was available for the price. He found us a 2009 Nissan Sentra which is great on gas and a smooth ride. We are happy with our new purchase. Michael worked with us, and was very informative and knowledgeable about not only the vehicle, but also explained how the credit and financial side of the business worked. We have never had someone explain it so thoroughly to us at a dealership before. Yes, we understand that selling cars is a business, but we did not feel that we were being mislead in any way. Michael was honest with us, and allowed us to make an afordable and comfortable decision without any pressure to make the sale. This was a great experience, and I would recommend Michael Vand, and the Universal Orlando team to anyone looking to buy a quality car with a feeling of assurance. More
by aclark40
Employees Worked With
Michael Vand
June 25, 2011
Mike was an amazing salesman. I entered the dealership thinking about buying a Hyundai Sonata, but Mike sold me the Nissan Altima. Mike was attentive, honest, and he addressed all of my questions. Because thinking about buying a Hyundai Sonata, but Mike sold me the Nissan Altima. Mike was attentive, honest, and he addressed all of my questions. Because of Mike, I will definitely consider returning to Universal Nissan when I plan on buying a new car. More
by elbanna60
Employees Worked With
Mike Jahangir
