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Universal Nissan
Orlando, FL
2,512 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,512 reviews
July 22, 2011
William was very friendly and helpful. We came to trade in my car that night and he helped us all the way. He was not very pushy for us into purchasing another vehicle. He gave us a great deal on our new in my car that night and he helped us all the way. He was not very pushy for us into purchasing another vehicle. He gave us a great deal on our new car! Thanks a bunch William. We look forward into working with you again. More
by qtnyna78
Employees Worked With
William Mendez
July 18, 2011
Our experience at Universal Nissan was outstanding due to Angelo Rivera's exceptional customer service! We were shopping for a car for our college-aged daughter; he immediately recognized and focused in on Angelo Rivera's exceptional customer service! We were shopping for a car for our college-aged daughter; he immediately recognized and focused in on the features that were important to her, and as a result we were able to purchase a car she LOVES, for a great price in just a few hours time! Amazing! Thank you again Angelo! More
by Sauerman
Employees Worked With
Angelo Rivera
July 15, 2011
I recently purchased a new 2012 Hyundai Accent. This was my first time buying a new car. Brett was incredibly friendly, helpful, and patient. All service and purchase agreements were clearly communicated th my first time buying a new car. Brett was incredibly friendly, helpful, and patient. All service and purchase agreements were clearly communicated throughout the whole process. Brett's followthrough in service was (is) top-notch. I'm definitely a raving fan and would highly recommend using this dealer! More
by davemahr
Employees Worked With
Brett Livingston
July 14, 2011
very happy with Angelo and dealership overall, very friendly customer service skills, will make you fell as comfortable as possible, will not let you walk out unless you are happy. friendly customer service skills, will make you fell as comfortable as possible, will not let you walk out unless you are happy. More
by lmendez325
Employees Worked With
Angelo Rivera
July 13, 2011
The experience was good, I feel as if they took there time to tell me about the car. Though there were times when I felt a little rushed. The price was good, though within twenty minutes of leaving the d time to tell me about the car. Though there were times when I felt a little rushed. The price was good, though within twenty minutes of leaving the dealership with my new car one of the tires popped. The car is still amazing, and I am very content with my new Altima. More
by mcardenas11
Employees Worked With
Haskel
July 12, 2011
John Booth was very helpfull and courtious. He was not your typical pushy sales representative. Will defenitely return for another vehicle in the future. He was very informative about his product and comp your typical pushy sales representative. Will defenitely return for another vehicle in the future. He was very informative about his product and company. More
by moises.diaz1
Employees Worked With
John Booth
July 10, 2011
Adam was very down to earth, knowledgeable, friendly, and was a pleasure to do business with. I high recommend working with Adam and the team at Universal Hyundai if you are looking for a great deal without was a pleasure to do business with. I high recommend working with Adam and the team at Universal Hyundai if you are looking for a great deal without having to jump thru any hoops. More
by iliketurtles
Employees Worked With
Adam Karlski
July 08, 2011
This is our forth car from Universal Nissan and we are so pleased. Josh was very friendly and went out of his way to find us the perfect car. Josh is a great asset to the Universal Nissan Team. pleased. Josh was very friendly and went out of his way to find us the perfect car. Josh is a great asset to the Universal Nissan Team. More
by stephaniegagliano
Employees Worked With
Josh Craig
July 05, 2011
I fealt at home as soon i walked into universal nissan with the girl receptionist to the sales people, hugo ortiz and chris olivia was the greates help in the internet sales department will send them busi with the girl receptionist to the sales people, hugo ortiz and chris olivia was the greates help in the internet sales department will send them business just wish the first deal they gave me was correct and did not change everything a week later after driving the car for a week but everything was great for me and my girlfriend work reccomend them to everyone thank you universal nissan and hyundai in orlando on orange blossom trail. More
by freddy7479
Employees Worked With
Chris Olivia and Hugo Ortiz
July 05, 2011
I have just leased my third vehicle from Universal Nissan Orlando, and once again, I'm delighted with the entire experience. Sultan Bash was so very kind and helpful, answering any question I had and workin Orlando, and once again, I'm delighted with the entire experience. Sultan Bash was so very kind and helpful, answering any question I had and working to make a deal with which both of us were comfortable. And I'll happily recommend the whole team at Universal to my friends and family -- my sister and her husband, as a matter of fact, have bought two Nissans from them since I began dealing with Universal! Thank you, Sultan. More
by Betty Shelton
Employees Worked With
Sultan Bash
