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Universal Nissan
Orlando, FL
2,545 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,545 reviews
Verified Customer
December 06, 2023
Chris Green made the entire car buying process easy. He is knowledgeable, professional and a pleasure to work with. I am very happy with the car. He is knowledgeable, professional and a pleasure to work with. I am very happy with the car. More
by SHELSKI89
Employees Worked With
Chris Green
December 05, 2023
It was great It was the best experience I have ever had at a dealership at a dealership More
by TATYANNAPOLLARD2011
December 05, 2023
She was amazing Janlique is wonderful! !! Very attentive at all times, she helped me have an excellent experience when purchasing my new car. I was satisfied with her good service! !! Very attentive at all times, she helped me have an excellent experience when purchasing my new car. I was satisfied with her good service! More
by ccdanni97
Employees Worked With
Janlique
December 04, 2023
Easy, accommodating, informative, friendly, fair Matt and team made our buying experience very pleasant Matt and team made our buying experience very pleasant and low-pressure team made our buying experience very pleasant Matt and team made our buying experience very pleasant and low-pressure More
by CPAULGERDES
Employees Worked With
Matt Sanchez
December 03, 2023
Very easy going, very friendly staff Albert helped me with the decision on my vehicle and he was fantastic throughout the whole experience with the decision on my vehicle and he was fantastic throughout the whole experience More
by JCAMACHO501
December 02, 2023
Professional and articulate Patient and courteous. Would recommend to others. Great expectations toward customer service Would recommend to others. Great expectations toward customer service More
by Godschild77
December 01, 2023
Very friendly and efficient. Very helpful with everything. Well, they went out of their way to help me get my information together so that I could get into the vehicle, even stay Very helpful with everything. Well, they went out of their way to help me get my information together so that I could get into the vehicle, even staying late. More
by veronicagibson1970
Employees Worked With
Hector Almonte
November 30, 2023
I absolutely loved my experience with Richie. He was very informative, very knowledgeable and very professional. I will definitely recommend him to all my friends and family. When visiting unive He was very informative, very knowledgeable and very professional. I will definitely recommend him to all my friends and family. When visiting universal Nissan make sure to ask for him you won’t be disappointed. More
by Julieg0625
Employees Worked With
